Data Analyst Claims
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Role details
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Job description
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. ResponsibilitiesEssential Job Functions:
- Works with claims leaders and independently to identify and provide data support to recognize opportunities. Collaborates with other departments in Claims and other divisions of the company (Product, U/W, IT Domain Teams, etc.) on implementing solutions to business problems. Supports claims projects by applying general knowledge of the business area processes, including best practices.
- Retrieves data from various sources and prepares data for analysis. Reviews data for accuracy and revises methods of data retrieval when necessary. Prepares reports, graphs and charts based on research and analyses. Analyzes data and identifies trends in data to provide meaningful suggestions and recommendations to leadership. May assist with forecasting future claims activity to plan for future risks. Serves as a contact for basic reporting needs/issues and on demand reports.
- Communicates proactively, clear, and consistently with SME’s and leadership in the various claims operations to understand each job function. Through this communication, the employee will be expected to increase the breadth of their understanding of the processes associated with these operations, and of the various KPI’s that drive business results
- Creates presentations breaking down problems identified, potential solutions. Develops spreadsheets and visual tools for management use. May attend management meetings to present findings and recommendations. The encumbent should have a strong background in creating and explaining meaningful graphs and also be skilled at assembling and delivering presentations
- Coordinates and executes reporting; directs and supports underwriting users/leaders in identifying data needed for reporting using Guidewire Database, NextGen Database, and Enterprise Data Warehouse
- Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week
- Other functions may be assigned, Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration. Top Skills: Microsoft Office Suite OneImaging
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What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
Requirements
- Worker characteristics are normally acquired through the successful completion of a Bachelor’s degree in an analytical concentration, such as math, statistics, engineering.
- SQL Training
- Master’s degree is required in lieu of work experience.
Experience:
At least 3 years experience of insurance related experience preferably in an analytical role, or equivalent combination of education and experience.
Knowledge and Skills:
- Advanced proficiency in SQL required.
- Proficiency in PowerBI and other data visualization tools.
- Experience with Python and/or R a plus.
- Knowledge of statistics and general model building/validation procedures required.
- Strong data skills and ability to work with massive datasets.
- Good problem-solving skills required.
- Good analytical and critical thinking required.
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills required.
- Work requires professional written and verbal communication skills and the ability to present findings on underwriting data projects
- Must have the ability to produce quality work within tight timeframes, simultaneously manage multiple projects and the ability to work in a team setting
- Requires the ability to work a flexible schedule and travel as needed, which may require overnight and/or weekend stays.
- Requires the ability to adhere to the Company’s privacy policy due to the sensitive nature of information handled in this position.
Benefits & conditions
Be an Early Applicant Remote Hiring Remotely in US 63K-142K Annually Mid level Remote Hiring Remotely in US 63K-142K Annually Mid level Analyzes claims data to identify trends, patterns, risks, and business opportunities. Retrieves, validates, and prepares data from multiple databases; creates reports, dashboards, visualizations, spreadsheets, and presentations; supports forecasting and reporting needs; collaborates with claims, underwriting, product, IT, and leadership teams; and communicates recommendations for business decisions and process improvements. The summary above was generated by AI OverviewPosition Summary:
The primary job function, under general supervision, is interpreting complex data sets related to various operations of the Claims Department and provide data-driven analysis. The position is responsible for analyzing and interpreting data, identifying trends and patterns, and providing insights to drive business decisions. They will use their knowledge of statistics and various data analytical tools to develop reports, dashboards, and visualizations to present complex data in a clear and concise manner.
Geo-Salary Information
An in-person interview may be required during the hiring process
State specific pay scales for this role are as follows:
$76,829 to $142,213 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)
$69,845 to $129,284 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
$62,860 to $115,356 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
In CA: Typical hiring range is $98,568.90 to $120,473.10., We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits
We offer many great benefits, including:
- Competitive compensation
- Flexibility to work from anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
Mercury is committed to working with and providing reasonable accommodations for qualified individuals with disabilities who need assistance with the application and/or employment consideration process. If you require an accommodation, you may contact us by sending an e-mail to [email protected]. Please include your name, contact information, and a description of your requested accommodation in your message. Pay RangeUSD $76,829.00 - USD $142,213.00 /Yr.
About the company
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
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