IT Salesforce Administrator

Greenstate Credit Union
North Liberty, IA, United States
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$103,793 - $121,346
Working hours
Regular working hours
Job source

Tech stack

Application Lifecycle Management Disaster Recovery Software Maintenance Release Management Salesforce.Com Systems Integration System Availability

Job description

Administer and enhance GreenState Credit Union’s Salesforce platform, including configuration, integrations, upgrades, release management, and production support. Partner with business teams and vendors to resolve issues, maintain availability, improve processes, and deliver technology solutions., * Configure, maintain, upgrade, and patch Salesforce applications.

  • Manage system integrations, release management, and production support.
  • Troubleshoot technical and usability issues and help ensure system availability.
  • Coordinate contingency testing, disaster recovery support, and system upgrades.
  • Partner with business users, development teams, and vendors to deliver solutions.
  • Document procedures, release plans, vendor records, and implementation work.

Requirements

  • Salesforce administration
  • Salesforce configuration
  • System integration
  • Application maintenance
  • Production support
  • Release management
  • Software upgrades and patching
  • Disaster recovery and contingency planning
  • Business process analysis
  • Vendor and application management

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