Cloud Operations Engineer

We are seeking one System Administrator / Cloud Operations Engineer to support daily cloud and virtualization operations in a highly operational, ticket-driven environment. This role supports Oracle Cloud Infrastructure (OCI) as the primary cloud platform and requires strong VMware and Hyper-V experience in a hybrid environment.

This is a hands-on individual contributor role with two equally critical expectations:

Execute operational work efficiently

Document everything clearly and thoroughly so work can be repeated, delegated, and automated over time

Environment & Context

Primary cloud: Oracle Cloud Infrastructure (OCI)

Terraform maturity: Very early / not mature

Candidate will build Terraform automation from scratch

Act as a Terraform and automation champion

Operational mix:

75% manual execution today

25% automation (goal is to increase with Terraform + PowerShell)

Ticket volume: ~10 tickets per week

Hybrid environment:

Cloud + on-prem virtualization (VMware & Hyper-V)

Core Responsibilities

Execute cloud and virtualization tickets end-to-end

Provision, configure, and maintain OCI cloud instances

Administer VMware and Hyper-V environments

Develop Terraform automation for infrastructure provisioning

Build PowerShell scripts to reduce manual workload

Patch systems and manage keys and credentials

Support integrations between internal resources and external AMCS tenants

Create clear, repeatable documentation for all work performed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Cloud & Automation

OCI experience required (Azure acceptable as secondary)

AWS experience alone is not sufficient

Terraform (hands-on)

Creating new code from scratch

PowerShell scripting

Operational automation

Configuration and tooling

Virtualization (Must Have)

VMware

VM deployment

Template management

General administration

Hyper-V

VM provisioning

Host and environment support

Systems & Operations

Intermediate System Administrator experience

Strong understanding of:

Hybrid cloud environments

Cloud networking

Credential and key management

Cross-tenant and external integrations

Comfortable working in a ticket-based operations model

Strong written communication and documentation skills

Example Ticket Scenarios, Identify repeat work and convert it to Terraform + PowerShell automation

Technical Requirements

Oracle Cloud Infrastructure (OCI)

Terraform (new development)

PowerShell (primary scripting language)

VMware and Hyper-V administration

Cloud and server patch management

API deployment workflows

Microsoft 365 administration (Intune preferred)

Technical documentation, runbook, and job aid creation - Familiarity with Ivanti or Salesforce ticketing system

• Citrix experience
• Ivanti or Salesforce ticketing systems