User Support Specialist

Job Family:Operational Effectiveness ConsultingTravel Required:Up to 10%Clearance Required:Active Top Secret SCI (TS/SCI)What You Will Do:As a User Support Specialist, you will lead software training, demonstrate tradecraft guidance, and provider user support to action officers and specialists. A successful candidate will distinguish themselves by collaborating with IC users, team members, and leadership to efficiently deliver to internal and external clients. You will document requirements, create training materials, collect and analyze metrics, and identify opportunities to increase software adoption while applying outcome-based solutions to support intelligence operations.What You Will Need:An ACTIVE and MAINTAINED “TOP SECRET/SCI (TS/SCI)” Federal or DoD security clearance.Once onboard with Guidehouse, new hire MUST be able to OBTAIN and MAINTAIN TS/SCI Federal or DoD security clearance with a (COUNTERINTELLIGENCE (CI)/FULL SCOPE (FS/FSP)) polygraph.Bachelor’s degreeSIX (6) or more

years’ experience of related experience working with, or as, an OSINT Analyst. Experience should include, but not be limited to: Practical and operational intelligence experienceCollection and/or analysis as an intelligence professionalUnderstanding of TCPED processWhat Would Be Nice To Have:An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a COUNTERINTELLIGENCE (CI) polygraphEIGHT (8) or more years experience as an OSINT AnalystExperience in technical training, data visualization, or IC engagement supportThe annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to