Chief Technology Officer

The Department of Social Services (DSS) is seeking a temporary Chief Information Officer / Chief Technology Officer (CIO / CTO) to support Information Technology Services (ITS). This role will manage the day-to-day technology operations of the organization and ensure the stability, security, and performance of critical DSS systems. Reporting to the First Deputy Commissioner and working closely with the Deputy Chief Information Officer, the CIO / CTO will provide executive-level technical leadership, strategic guidance, and operational oversight across DSS technology initiatives., * Serve as a hybrid CIO / CTO, overseeing both internal IT operations and external-facing technology platforms

• Lead and manage technical and engineering teams to ensure system availability, performance, and reliability
• Develop and implement a technology strategy aligned with DSS business objectives, operational needs, and budget
• Provide technical guidance and decision-making support to the First Deputy Commissioner and Commissioner
• Ensure cybersecurity controls, compliance standards, and data governance frameworks are enforced
• Identify, assess, and manage technology-related risks across the organization
• Oversee incident response, troubleshooting, and resolution of critical system issues
• Manage vendor relationships and establish strategic technology partnerships
• Communicate technology protocols, risks, and updates to internal and external stakeholders
• Attract, retain, and develop skilled technology professionals, including converting consultant roles into permanent positions

• Advanced degree in a technology-related field such as Computer Science or Information Technology
• Extensive experience in executive-level technology leadership and enterprise IT management
• Strong knowledge of enterprise architecture, infrastructure, and cloud platforms (AWS, Azure, GCP)
• Proven expertise in cybersecurity, compliance, and data governance
• Demonstrated ability to translate complex technical concepts into business value
• Strong strategic planning, financial management, and leadership capabilities
• Experience managing vendors and enterprise technology partnerships

Preferred:

• Minimum of ten (10) years of experience providing services of similar size and scope at an executive level
• Experience leading large, complex public-sector or government technology organizations
• Proven success in talent acquisition, workforce planning, and organizational development