Technical Solutions Engineer

The Technical Solutions Engineer will serve as the bridge between U.S. enterprise customers and global engineering/R&D teams, focusing on AI, LLM integration, cloud products, and technical customer success. This is a high-influence role designed for someone who thrives in both deep technical discussions and customer-facing engagement., * Build strong working relationships with customer engineering, data science, and AI teams

• Deeply understand customer LLM use cases, architectures, and enterprise AI deployment needs
• Translate customer requirements into clear, actionable technical specifications for global R&D and product teams
• Deliver remote or on-site technical support for AI/LLM and cloud platform deployments
• Support solution design, architecture planning, POCs, and early deployment troubleshooting
• Collaborate across time zones with global engineering, product, and business teams

• 1-2+ years in IT, cloud computing, enterprise technology, or related engineering fields
• Strong understanding of:
• Cloud infrastructure & architecture
• AI/LLM platforms and integration workflows
• Hands-on experience or familiarity with Gemini, Grok, DeepSeek, Claude, or similar cutting-edge AI systems
• Demonstrated capability to troubleshoot technical issues and deliver hands-on support

Professional Skills

• Experience in BD, Pre-Sales Engineering, Customer Success, or Solutions Architecture
• Strong customer communication and ability to simplify complex technical concepts
• Fast execution, proactive problem solving, and high ownership mindset
• Comfortable collaborating with international teams across multiple time zones, * Industry certifications in cloud, AI, or architecture
• Experience working with enterprise clients or large-scale deployments

Our employer is a top-tier global technology powerhouse known for its work across cloud architecture, data analytics, AI/LLM solutions, and advanced enterprise software development. With a history of delivering transformative digital solutions, the organization is trusted by major global enterprises and continues to expand aggressively into North America.

• Leading innovation in cloud and AI engineering
• A strong, diverse global workforce
• Partnerships in key international tech markets
• A rich portfolio of successful, high-impact enterprise projects
• A culture that rewards creativity, technical excellence, and customer obsession

This is an ideal environment for ambitious engineers seeking to work on true frontier technology with international visibility.