cloud engineer

• The Enterprise Cloud & Infrastructure Services team is seeking a motivated Cloud Engineer I to help deploy, secure, and operate production workloads across AWS, Microsoft Azure, and Google Cloud, using automation and best practices wherever possible.
• This is a hands-on role in the University’s Infrastructure Services. The cloud engineer will assist in the development and deployment of cloud solutions and environments, gain exposure to projects from governance through operations, and build a strong foundation in cloud architecture, security, data protection, and identity management. The cloud engineer will be expected to work independently as skills grow., * Assist in developing, implementing, and documenting standards and best practices for cloud computing.
• Engineer, deploy and configure cloud resources in AWS, Azure, and Google Cloud using automation and Infrastructure as Code; develop scripts to reduce manual tasks.
• Assist other teams in implementing cloud solutions, recommending cloud-native, PaaS, or other as-a-service options versus on-premises services as applicable.
• Work with team members, customers, and stakeholders to understand functionality, scalability, performance, security, and data integration requirements.
• Monitor the cloud environment for alerts, errors, and impactful changes; troubleshoot and resolve issues, escalating or engaging vendor support as needed.
• Provide support to end users.
• Review, troubleshoot, and fix code, scripts, and templates used for automation and deployments.
• Apply security, data protection, and identity management controls in accordance with university policies; assist with vulnerability remediation and patching.
• Support virtualization technologies on premises and in the cloud, and help map resource, network, and protocol dependencies for enterprise services.
• Assist with monitoring cloud usage and cost and identifying savings and efficiency opportunities.
• Support secure access to approved AI services and models as university needs evolve.
• Write and maintain technical documentation, Methods of Procedure, and knowledge base articles.
• Participate in collaborative sessions to evaluate the architecture of services and systems.
• Perform other duties as assigned.

Physical Demands and Working Conditions

• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
• Lifting and transporting moderately heavy objects, such as servers, storage devices, network switches, computers, and peripherals.

Physical Activities

Bachelor’s degree or an equivalent combination of relevant education and experience may be considered. Preferred Education and Experience Education and Certifications

• BS degree with a minimum of four (4) years of experience in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field.
• Entry-level cloud certification, such as AWS Certified Cloud Practitioner or Solutions Architect Associate, Azure Fundamentals or Administrator Associate, or Google Cloud Associate Cloud Engineer.
• AWS Platform experience, understand some of the following AWS service provisioning including EC2, ECS, VPC, S3, DynamoDB, RDS, Redshift, SWF, SQS, etc.
• Understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service, and Software as a Service Cloud delivery models and the current competitive landscape.
• Understanding of DevOps methodology, including CI/CD tooling, monitoring, and alerting.
• Experience in AWS costs optimization.
• Experience migrating workloads between local environments and the public cloud.
• Understanding of highly available systems and disaster recovery methods.

Cloud Platforms and Services

• Hands-on exposure with AWS, Azure, and/or Google Cloud deployment, technical and security architecture, database architecture, and virtualization architecture.
• Familiarity with native cloud services (compute, storage, networking, databases, containers) and how they differ from traditional on-premises services.
• Exposure to deployment and functionality of container services (e.g.: Docker, Kubernetes, Container Service) desired but not required.
• Understanding of Infrastructure as Code, Platform as a Service (PaaS), and other “as a Service” models (IaaS, SaaS).

Automation and Coding

• Scripting or programming experience (e.g., Python, PowerShell, Bash) and use of Git.
• Exposure to automation tools such as Terraform, CloudFormation, or Ansible.

Infrastructure and Architecture

• Understanding of virtualization (e.g., VMware, Nutanix, Hyper-V, KVM) and its role on premises and in the cloud.
• Understanding of enterprise architecture dependencies, including resource, network, and protocol integrations (e.g., DNS, TCP/IP, VPN, SMB/NFS, HTTPS).
• Basic knowledge of Linux and Windows operating systems.
• Ability to assess efficiencies and make adjustments/recommendations for improvement.
• Good understanding of various operating systems, OS vulnerabilities and patching, third-party application vulnerabilities, and patching.

Security and Identity

• Understanding of the importance of security, data protection, and identity and access management (e.g., Entra ID, AWS IAM, Google Cloud IAM, SSO/MFA).

Additional

• Understanding of AI technology models and how access to them is provided and governed in the cloud (e.g., Amazon Bedrock, Azure OpenAI, Google Vertex AI).
• Experience in an educational or research environment.

Knowledge, Skills & Abilities

• Strong analytical skills to review and troubleshoot issues, identify root causes, and fix code, scripts, and templates leveraging methodology and awareness of industry standards.
• Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff, can clearly articulate architecture to peers. Solution design and implementation experience.
• Ability to work independently with limited supervision, manage priorities, and seek guidance when appropriate.
• Ability to produce clear technical documentation, runbooks, and knowledge base articles.
• Willingness to learn emerging technologies and collaborate with team members, customers, and vendors.

Other Qualifications To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

• Hybrid remote work available for Texas residents subject to business need and manager approval with availability to travel to local data centers for service or support. A UT Dallas Remote Work Agreement will be required within 14 days after approval.
• Occasional after-hours support and on-call availability may be required for planned maintenance and service emergencies.
• Visa sponsorship is not available.

What We Can Offer UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: · Competitive Salary · Tuition Benefits · BCBS PPO Medical Insurance Options - including 100% paid employee medical coverage for full-time employees · AD&D Insurance · Dental & Vision Plan Options · Optional Long and Short-term Disability · TRS Retirement Plan · Fertility Benefits · Paid time off All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program., + Five to seven years

• More than seven years 4. Please indicate your highest degree level:
• None
• Associate’s
• Bachelor’s
• Master’s
• Juris Doctor
• PhD or equivalent 5. How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other

UT Dallas is a top public research university located in one of the nation’s fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities. Let us be your employer of choice! #WHOOSH Special Instructions Summary Important Message