SAP Functional Analyst, ERP Work/Asset Mgmt

Functional Area (e.g., Finance, Controlling, Supply Chain, Human Resources, Customer Service, Meter Operations, etc.) into the SAP system via the SAP Configuration IMG (SAP Implementation Guide). This role will be a subject matter expert in the functional areas related to SAP ERP and the primary liaison to collaborate with business area stakeholders to gather requirements, document specifications, identify value-added solutions and ensure quality of end-to-end solutions. Participates in all aspects of project work, defect and issue resolution, ongoing functional enhancements, troubleshooting, and SAP patches or upgrades. Supports all phases of the Systems Development Lifecycle (SDLC) with a focus on the analysis, design, configuration and testing phases. Must continuously maintain and develop the necessary skillsets, both technical and analytical to enhance business solutions within the IT architecture.

Principal Accountabilities: Accountabilities are statements documenting the specific and important results which the position is intended to achieve through time. They connect major, significant or principal functions performed to a result, against which some measurement of performance can be applied. List no more than six (6) key items, from most important to least important. Denote the approximate percentage of time allocation with the total percentage of time equaling 100%. Items should be limited to two (2) sentences and should be concisely described.

(20) %

Collaborate with business unit analysts, administrators and technical resources to design, develop, test and implement enhancements to meet changing policy, regulatory and business requirements.

Ensure successful deployment of ERP end-to-end SAP solutions by interpreting customer needs for which in-depth configuration and integration is required.

(20) %

Possess subject matter expert competency to positively impact a range of requests and projects ERP functional areas. Troubleshoot complex issues, propose solutions, identify cross functional dependencies and demonstrate the ability to drive problems to closure.

(20) %

Generate the required documentation throughout the different phases of SDLC by producing the prescribed deliverables such as project charters, functional specifications and test plans. Lead the request and analysis phases of the SDLC to assess preliminary requirements, estimate effort and provide input to project prioritization.

(15) %

Lead concurrent projects with cross functional teams, business leaders and third-party vendors. Facilitate requirement workshops and status meetings to ensure consensus among all project stakeholders.

(15) %

Prepare and provide status updates, provide input to help with defect and change prioritization and ensure timely completion of Incidents/Defects and Service Requests/Changes.

(5) %

Provide mentoring and cross-training to other team members to ensure appropriate knowledge transfer occurs related to the ERP functional areas.

(5) %

Other duties as assigned., Essential Job Functions: The Americans with Disabilities Act (ADA) requires that employers analyze and document essential job functions for all positions. Essential job functions are tasks that the employee must be able to perform- no function should be labeled as essential if the current incumbent is not required to perform the task.

Please review the list of tasks and select those that are essential for this position. The coding below will help you determine the frequency for each task.

Knowledge, Skills and Abilities: List five (5) key skills/bodies of knowledge or task knowledge to help the incumbent understand/access the tools required to deliver on Principle Accountabilities.

1.

Possess analytical skills and ability to learn UGI specific business processes to analyze system issues, identify workarounds and system improvements to guide and shape functionality.

2.

Gain technical skills to work with SAP tables, SAP queries, LSMW data transfer and SAP debugging.

3.

Good verbal and written communication and interpersonal skills to collaborate with business stakeholders. Proficient with the Microsoft Office suite.

4.

Understand project plans, work within established priorities, adhere to project and task assignments to support project goals and timelines.

5.

Work to gain knowledge of COBIT5 based IT Governance and Management framework or other structured industry standard methodologies

Qualifications: Please list required levels of education, professional certifications and specific experience:

Education:

Required: High-School diploma or equivalency certificate.

Preferred: Bachelor’s degree or Associate’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline.

Length of Experience:

Required: Four (4) or more years of functional support experience. Comprised of at least two (2) years of experience with SAP ERP and at least two (2) years of experience supporting applications, systems or business processes with analysis, design, and/or improvement focus in one of the following components:

• SAP Work Management
• SAP Plant Maintenance
• SAP Project Systems
• SAP Asset Accounting

Preferred: Four (4) or more years of configuration experience with SAP ERP in one of the functional components identified above.

Certifications:

ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position)., Intermittent (I)- 30%-60% of the time

Often (O)- 60%-90% of the time

Critical (C)- 90%-100% of the time

Physical Tasks

O

Visual acuity (e.g., need to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects or operate machinery)

N/A

Pushing or pulling (e.g. using a part of your body to press against something in a downward or outward direction, or in a dragging or hauling motion)

N/A

Balancing (e.g. maintaining equilibrium when walking, climbing, crouching, etc.)

O

Finger dexterity (e.g. picking, pinching, typing or other working that uses the fingers), Capacity to think, concentrate and focus over long periods of time

C

Ability to write complex documents in English

C

Ability to read complex documents in English

O

Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers)

C

Capacity to reason and make sound decisions, Ability to withstand environmental conditions (e.g., extreme heat or cold, grass, wind, sand, fumes, odors, gases, extreme noise, etc.) and if so, please list: N/A

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland., We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.