AI Solutions Engineer

You’ll play a key role in building and maintaining resilient systems that scale to meet future demand. You’ll work with cross-functional teams to design, automate, and optimize complex distributed systems, ensuring customers experience fast, reliable, and secure services at all times., * Build tooling and frameworks for deployment automation, configuration management, and disaster recovery.

• Implement observability solutions (monitoring, alerting, tracing, and logging) to proactively identify and address issues.
• Partner with engineering teams to influence software design, microservice best practices, and CI/CD workflows.
• Diagnose and resolve performance bottlenecks in large-scale distributed systems.
• Provide runbooks, documentation, and technical guidance to operational support teams.
• Participate in a 24/7 on-call rotation and drive improvements that reduce incident frequency and impact.
• Establish repeatable patterns and standards that improve service delivery and operational efficiency.

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 3+ years in a site reliability, DevOps, or systems engineering role within a mid-to-large-scale enterprise.
• Strong Linux systems administration background.
• Solid knowledge of scripting (Python, Bash, Ruby, or similar).
• Hands-on experience with observability tools (e.g., Prometheus, Grafana, ELK, Datadog, New Relic).
• Familiarity with CI/CD pipelines, Git, and modern software delivery practices.
• Knowledge of networking protocols (TCP/UDP/IP) and security/encryption standards.
• Excellent communication and collaboration skills, with the ability to work across engineering and product teams., * Proficiency in programming (Java, Go, Python, Ruby, or JavaScript).
• Experience supporting production applications in a 24/7 customer-facing environment.
• Strong background with containerization and orchestration (Docker, Kubernetes, Swarm).
• Hands-on experience with AWS or other cloud platforms.

• Competitive healthcare, dental, and vision coverage
• 401(k) with company match
• Generous PTO and paid holidays, plus volunteer days
• 12 weeks paid parental leave

Our client is a rapidly growing technology company at the forefront of digital infrastructure innovation. They partner with leading organizations to deliver secure, scalable, and high-performance platforms that support millions of users nationwide. Their mission is to build and safeguard the technology backbone that powers the modern economy.