Field Installation Technician II - 1109282

Our client is a U.S.-based dvLED manufacturer known for delivering highly customized, large-scale display solutions across a wide range of environments. They are seeking a Level 2 Field Installation Technician to lead on-site execution of complex dvLED video wall installations.

This is a senior, hands-on field role responsible for ensuring installations are completed to the highest standards - from site readiness through commissioning and client handoff. You will serve as a technical lead on-site, working closely with project managers, third-party installers, and clients to ensure successful deployment.

This role is ideal for someone who thrives in the field, enjoys solving technical challenges in real time, and takes pride in delivering high-quality visual systems., Performs site inspections and exercises discretion in site readiness and installation crew proficiency.

Works closely with project manager to coordinate entire installation.

Installs, configures, troubleshoots, and maintains products/equipment.

May train third-party installation team on details and proper installation process for the product, project, and site conditions.

Identifies, analyzes, and repairs product failures, orders and replaces parts as needed.

Researches and answers customer questions about product features, issues and upgrades.

Performs start up testing and customer training on features and general maintenance of product.

May perform calibration of display on site.

Has solid knowledge of the organization’s products and services.

Gains exposure to some of the complex tasks within the job function.

Occasionally directed in several aspects of the work.

Performs data entry and other administrative tasks to support Director of Field Operations.

On Site Support, On Site Support, Technical Leadership, Commissioning, Project/Program Coordination, Identify Issues, Equipment Maintenance/Repair, Analysis Skills, Resolve Customer Issues, Customer Training, Must be able to stand for long periods of time; be comfortable climbing ladders and otherwise working from heights; be able to lift 50 pounds, · Bachelor’s Degree (technical/engineering) preferred but not required.

· Mechanical and electrical aptitude

· 2-4 years relevant experience

· Ability to use MS Office and similar software packages