Solution Engineer

Arnata builds AI Workers-autonomous agents that take over the work of logistics teams. As a Solution Engineer, your mission is simple: Make sure customers get results. You’ll partner directly with real-world companies to design the optimal implementation plan, address integration gaps, and ensure our AI delivers tangible value quickly. You are the one who makes it real. You’ll change the way businesses run-not incrementally, but exponentially. Check our website to see the state-of-the-art AI Workers you will be deploying to our customers.

What You’ll Do

• Translate customer workflows into deployable AI solutions
• Lead technical discovery and onboarding for new customers
• Solve integration challenges between systems (TMS, load boards, emails, APIs, etc.)
• Build internal tools, automation scripts, or custom adapters when needed
• Monitor early usage, troubleshoot issues, and ensure outcomes
• Partner closely with product and engineering to close feature or tooling gaps, Arnata’s AI Workers are deployed deep inside customer operations. If they don’t work, nothing works. You’re the one who makes sure they do. This is a high-agency, high-visibility role. You’ll sit at the center of engineering, customer success, and product-solving problems that define the future of global logistics.

• You thrive where most people stall-between software and the real world
• You’re technical, but you don’t need perfect specs to take action
• You enjoy helping customers succeed, but don’t want to be stuck in support
• You think clearly under pressure and communicate simply-even about complex systems
• You want to build, fix, and own things end-to-end, * Background in engineering, CS, systems integration, or technical operations
• Proficient in one or more languages (Python, JS/TS, Bash, etc.)
• Experience with APIs, scripting, and system-to-system integration
• Strong writing and customer communication skills
• Bonus: exposure to logistics, AI workflows, or automation tooling
• Bonus: experience with TMS platforms or freight software