Data Center Critical Facilities Operations Manager

The Manager, Data Center Critical Facilities Operations is responsible for the day-to-day operation of critical mechanical, electrical, controls, and monitoring infrastructure within a mission-critical facility environment. This role provides frontline leadership for operations teams responsible for monitoring systems, conducting inspections, responding to events, and executing operating procedures to ensure the safe, reliable, and efficient performance of critical infrastructure.

As the site operations leader closest to the plant, this position is accountable for operational excellence, team readiness, risk management, incident response, and adherence to established procedures and standards. The Manager partners closely with maintenance, engineering, and technical teams to proactively identify issues, improve operational performance, and maintain a culture focused on safety, reliability, and accountability.

7+ years of experience in data center operations, critical facilities operations, or other mission-critical environments. -3+ years of leadership experience managing teams in a 24/7 operational environment. -Strong knowledge of critical power, cooling, controls, and facility monitoring systems. -Experience with operating procedures, change management, incident response, and operational risk management. -Proven ability to lead teams effectively during outages, emergencies, and abnormal operating conditions. -Experience with DCIM, BMS, EPMS, SCADA, and operational work management or ticketing systems. -Strong communication, coordination, and cross-functional collaboration skills. -Ability to travel as needed. -Experience supporting large-scale data centers or critical infrastructure campuses. -Knowledge of electrical switching operations, emergency power systems, and critical cooling infrastructure. -Experience developing and monitoring operational KPIs and performance metrics. -Familiarity with permit-to-work programs, operational compliance, and safety management processes. -Experience training, coaching, and qualifying operators and technicians. -Understanding of root cause analysis, event investigations, and corrective action programs. -Experience improving operational procedures, shift handoffs, and escalation processes. -Background in continuous improvement initiatives focused on reliability and uptime.