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Window Server Admin - Fulltime - Irving, TX (Hybrid)

Mpower Plus Rezolve Ai Group Ltd
Irving, TX, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Data Analysis CA Workload Automation Ae Backup Devices Data Validation Event Logging Hard Disk Drives File System Permissions Monitoring of Systems Log Analysis Windows Servers Query Optimization Standard Sql
+6 more
Application Data SQL Databases Enterprise Software Applications Software Troubleshooting Offline Storage Servicenow

Job description

We are seeking an experienced Application Support Engineer with strong L2/L3-level SQL expertise and solid Windows Administration skills. The role involves supporting a critical application used for tracking and managing backup tape cartridges and removable hard drives detached from servers. The ideal candidate is analytical, self-driven, and capable of independently troubleshooting complex issues while quickly acquiring domain knowledge., * Provide L2/L3 application support for a system managing backup tape cartridges and offline storage media.

  • Perform SQL-based troubleshooting, including writing and optimizing queries, analyzing data issues, and validating application data integrity.
  • Monitor application health, investigate incidents, and perform root cause analysis (RCA).
  • Support operations on Windows servers, including service monitoring, log analysis, scheduled jobs as and when required.
  • Create and maintain support documentation, SOPs, and knowledge base articles.
  • Ensure adherence to SLAs and support critical production incidents as required.

Requirements

  • Strong SQL experience (L2/L3):

  • Writing complex SELECT queries, joins, subqueries, and views
  • Performance troubleshooting and basic query optimization
  • Data validation and analysis

Good working knowledge of Windows Administration:

  • Windows Server (services, scheduled tasks, event logs)
  • File system permissions and basic system troubleshooting

Experience supporting enterprise applications in a production environment.

Strong analytical and problem-solving skills.

Ability to work independently and manage multiple issues simultaneously.

Excellent communication skills for interaction with cross-functional teams.

Nice to Have / Preferred Skills

  • Experience supporting backup, storage, or asset-tracking systems

  • Exposure to:

  • Incident and change management tools (ServiceNow or similar)
  • Batch jobs, schedulers, or background services
  • GIRA and AUTOSYS

Understanding of ITIL-based support processes

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Apply on www.dice.com
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