Forward Deployed Engineer

School Administrative Unit 201
Mundelein, IL, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

Artificial Intelligence Business Systems Software Engineering Data Streaming Systems Integration Agentic-AI AI Platforms Information Technology

Job description

Our client is an enterprise AI platform that helps large organizations move from AI ambition to AI agents running reliably in production. Their technology allows enterprises to design, deploy, and operate AI agents that connect to core business systems and carry out real operational work end-to-end, rather than remaining at the pilot or proof-of-concept stage. Backed by leading international investors and growing quickly, they work hand-in-hand with enterprise customers as those organizations transform into AI-driven businesses., You will work directly and in person with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You will own projects end-to-end - from problem definition and system design through to launch and iteration - and be accountable for real business impact.

Requirements

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5+ years of experience in technical problem-solving roles

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Experience leading or contributing to solution scoping, discovery workshops, or early-stage AI/technical strategy in collaboration with sales, product, or deployment teams

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Strong fundamentals in software design and system design

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Clear communication skills and a strong ownership mindset

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High-agency mindset: you don’t wait for perfect requirements and are comfortable creating clarity, proposing direction, and driving decisions

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Experience working across systems, integrations, and data flows

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Comfort working directly with customers and owning ambiguous problems

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Curiosity and interest in building AI-powered systems that work in practice

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Nice to Have

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Experience in forward-deployed, solutions engineering, or customer-facing roles

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Exposure to AI agents, automation, or conversational systems

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Experience operating and improving production systems

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Experience working in a high-growth or early-stage startup environment

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Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience

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