Lead ServiceNow Developer
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Role details
Tech stack
Job description
- Work independently and as a technical team member
- Work in multiple instances and domains, supporting internal and external customers
- Utilize an Agile/Scrum methodology to manage development work
- Advise functional and admin teams on design, development and overall ServiceNow best practices
- Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements.
- Solution and develop requested enhancements to existing ServiceNow applications
- Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
- Facilitate and support the rollout of new application and enhancements in ServiceNow
- Analyze system performance issues and determine performance enhancements, Leads ServiceNow FSO software engineering for disputes and complaints technology. Designs, develops, integrates, tests, deploys, and supports enterprise solutions while contributing technical leadership within an Agile squad. Responsibilities include architecture, JavaScript development, workflow automation, API integrations, code reviews, operational improvements, troubleshooting, compliance documentation, and collaboration with product, engineering, QA, and business teams. Banking disputes and ServiceNow FSO Disputes Management expertise are preferred. Top Skills: Agile/ScrumAutomated Test Framework (Atf)Ci/CdGitGitIntegrationhubJavaScriptProcess Automation DesignerRest ApisServicenow Business RulesServicenow Client ScriptsServicenow CsmServicenow Decision TablesServicenow Flow DesignerServicenow FsoServicenow PlaybooksServicenow Script IncludesServicenow Ui ActionsSoap ApisUi Builder VELAIO
Servicenow Engineer
2 Months Ago Remote USA Mid level Mid level Information Technology * Professional Services * Software * Consulting Lead ServiceNow development team and design architecture for ITSM and SPM modules. Review and approve developments, manage instance lifecycle and upgrades, define platform governance, and act as primary technical contact for architecture and roadmap decisions. Top Skills: DashboardsGlidescriptItil V4ItsmJavaScriptLdapPerformance AnalyticsSAMLScripted Rest ApisServicenowSpmSso MetLife, Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration. Top Skills: Microsoft Office Suite
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
Requirements
- 5+ years of experience as a ServiceNow Developer.
- Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.)
- Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness.
- Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills.
- Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices.
- Experience working on project teams that leverage Agile/Scrum.
- Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring.
- Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions.
Preferred:
- ServiceNow CAD (Certified Application Developer)
About the company
LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies. This position offers the opportunity to build custom, high-code solutions that enhance user experiences and system integration across enterprise environments. The ideal candidate is passionate about ServiceNow, eager to grow their technical capabilities, and thrives in a fast-paced, client-facing setting.
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