Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Compensation

$52,000 - $104,000

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Microsoft Windows JIRA System Configuration Data Centers Data Center Infrastructure Management (CIM) Linux Issue Tracking Systems Networking Hardware Internet Protocol Python (Programming Language) Network Architecture Windows PowerShell

+3 more

Scripting Hardware Infrastructure Servicenow

Job description

• Install, move, and decommission IT equipment (servers, switches, routers, storage).
• Perform hardware diagnostics, break/fix support, and RMA processing.
• Monitor and respond to alerts from infrastructure, environmental, and power monitoring systems.
• Perform regular inspections of data center systems including HVAC, power, fire suppression, and cabling.
• Coordinate with IT, facilities, and network teams to support maintenance, upgrades, and deployments.
• Maintain accurate inventory of equipment and consumables using asset management tools.
• Conduct structured cabling tasks including fiber and copper patching, labeling, and troubleshooting.
• Support remote hands activities and assist with system configuration as required.
• Follow all standard operating procedures (SOPs), safety guidelines, and escalation protocols.
• Provide timely documentation of activities, incidents, and updates in ticketing systems.

Requirements

• 1-3 years of experience working in a data center, NOC, or infrastructure support role.
• Basic understanding of server, storage, and networking hardware.
• Familiarity with operating systems (Windows, Linux) and basic command-line usage.
• Knowledge of rack/stack procedures and power/cooling considerations.
• Comfortable working with hand tools and lifting equipment up to 50 lbs.
• Strong organizational skills and attention to detail.
• Willingness to work in a 24/7 environment, including weekends and shift rotations., * Experience with data center infrastructure management (DCIM) tools.
• Understanding of IP networking and structured cabling standards.
• Certifications such as CompTIA A+, Server+, Network+, or vendor-specific credentials.
• Familiarity with ITSM systems (e.g., ServiceNow, Jira).
• Experience with monitoring platforms and basic scripting (e.g., PowerShell, Python) is a plus., * Data Center: 3 years (Required)

Benefits & conditions

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

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