Cloud Infrastructure Architect - Platform Team Lead

MacStadium is seeking a Cloud Infrastructure Architect to join our growing team. Reporting to the VP of Engineering, the Architect will own the architecture that turns our hardware fleet into our service portfolio. This includes our Virtual Private Cloud, storage, and both physical and virtual firewall offerings. Together, these building blocks deliver everything from traditional bare metal compute to Orka, our Kubernetes-based managed service for Mac virtualization. The Architect will act as the lead for our Platform team, which supports both private and public cloud solutions for our website, back-office services, and customer-facing managed services. This is a high-leverage role at the intersection of hardware, software, product, and customers: you will be the subject matter expert for how our infrastructure delivers our product features today, and the person charting what it should look like tomorrow. You will support and augment a team of engineers focused on IPAM, DCIM, Network Automation, Cloud Orchestration, and Service Delivery. What You Will Do:

• Engaging with customers and ensuring their specifications, product needs, setups, solution configuration and workflow are understood /optimized from the sales product fit through the onboarding.
• Serve as the subject matter expert for how our existing infrastructure - compute, storage, and network security - delivers our product features.

• Research and define next-generation bills of materials, new system configurations, and other infrastructure-level improvements that drive innovation and improve our customers’ experience.

• Own the technical documentation for how our services are delivered on physical infrastructure.

• Meet with strategic customers alongside Product to map their goals onto our existing infrastructure, or define the new infrastructure required to meet them.

• Collaborate with our Network Architect to understand how traffic flows through our systems and what impact that has on our infrastructure choices.
• Lead the Platform team in planning, delivering, and executing on foundational projects
• Collaborate with our Service Delivery team on rack-level design for new and existing hardware., + The opportunity to work with an early stage company that has proven to be the leader in Mac cloud solutions, supporting the developer teams of iOS and macOS apps you use everyday.

• BA/BS in Computer Science, Engineering, or a similar field preferred.
• 7+ years in infrastructure engineering or architecture, including 5+ years of hands-on experience with the majority of the technical skills listed below.
• A background designing and supporting physical infrastructure at a public cloud, or at an enterprise operating a private cloud.
• Experience working with hyperconverged platforms for x86 virtualization.
• Experience designing systems that require high-scale, high-performance storage.
• Familiarity with public cloud capabilities such as AWS .
• Working knowledge of physical and virtual firewall platforms and how they are delivered as a service.

• Experience designing infrastructure that underpins Kubernetes-based platforms – storage, networking, and node architecture.

• Experience with capacity planning and demand forecasting for physical infrastructure.

• Comfort supporting Product in the presentation of technical architecture to customers and translating customer requirements into infrastructure designs.

• Strong technical writing skills, with experience producing architecture documentation and service-delivery guidance.
• Experience evaluating vendors, selecting hardware, and managing platform lifecycles.

• Working knowledge of GitOps and CI/CD driven through GitHub Actions. Technical Skills: Candidates should have deep, hands-on experience with most of the following:

• Hyperconverged infrastructure platforms (VergeOS, Nutanix, VMware vSAN/VCF, or similar).
• Enterprise storage arrays and protocols - Pure Storage or comparable; NVMe-oF, iSCSI, Fibre Channel; performance tuning for high-IOPS workloads.
• x86 virtualization and hypervisors (KVM, ESXi, or similar).
• Kubernetes infrastructure - CSI storage integration, CNI networking, and running stateful workloads.
• Linux systems engineering at scale.
• Data center networking - spine-leaf architectures, VXLAN/EVPN, and L2/L3 fundamentals.
• Physical and virtual firewall platforms and multi-tenant network security.
• Server hardware architecture - CPU/memory/NVMe sizing, BOM development, and rack-level design (power, cooling, cabling).
• Capacity planning and performance modeling.
• Infrastructure automation - Terraform, Ansible, or scripting in Python or Go - plus observability tooling such as Prometheus and Grafana.

• Working knowledge of CI/CD functionality driven through GitOps tooling. Nice To Have:

• Familiarity with macOS or Apple silicon hardware.
• Experience operating infrastructure across multiple data centers., MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

• The opportunity to work with an early-stage company that has proven to be the leader in Mac hosting solutions with people that are excited to come to work every day.

• Availability to work at our Tower Place office in Buckhead, or ability to work remotely from anywhere.
• Competitive pay, benefits, and free shuttle to MARTA. Compensation Range: $175,000 - $200,000 annually.

MacStadium is the leading managed Mac cloud solution in the world and is headquartered in Atlanta, GA. We offer the only enterprise-class cloud solution for Apple Mac computers, providing critical infrastructure for iOS and macOS developers at leading tech companies, big enterprises, and more. MacStadium is part of an ecosystem where apps and programs are built that are changing the way people live. It’s likely that numerous apps on your iPhone were built or tested in MacStadium’s data centers.