ServiceNow Developer
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Role details
Tech stack
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Job description
Client is seeking an experienced ServiceNow Developer to develop, configure, customize, and maintain enterprise ServiceNow applications supporting IT service management, healthcare technology operations, and enterprise workflow automation., * Design, develop, and customize ServiceNow applications and modules.
- Configure and maintain ITSM modules, including Incident, Problem, Change, and Request Management.
- Develop Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
- Build and automate workflows using Flow Designer and IntegrationHub.
- Develop and maintain Service Catalog items and Employee Service Center functionality.
- Work with CMDB, Discovery, ITOM, and Service Mapping.
- Develop REST and SOAP integrations with enterprise applications.
- Implement HR Service Delivery (HRSD) and enterprise service management workflows where required.
- Configure Service Portal and platform user experiences.
- Implement access controls, security policies, and platform configurations.
- Troubleshoot platform issues and support upgrades, testing, and deployments.
- Collaborate with IT operations, infrastructure, security, application development, and business teams.
Requirements
The ideal candidate will have strong experience in ServiceNow ITSM, ITOM, CMDB, HRSD, JavaScript, Flow Designer, IntegrationHub, and API integrations. Experience working in large-scale healthcare, pharmacy, retail, or regulated enterprise environments is highly preferred., * 5 8+ Years of Experience
- 5+ years of ServiceNow development experience.
- Strong knowledge of ServiceNow platform architecture.
- Hands-on experience with ITSM modules.
- Strong JavaScript programming skills.
- Experience with Business Rules, Client Scripts, Script Includes, and UI Policies.
- Experience with Flow Designer and Workflow Automation.
- Knowledge of CMDB and Configuration Management.
- Experience with REST/SOAP APIs and IntegrationHub.
- Experience with Service Catalog and Service Portal.
- Knowledge of ACLs, roles, and platform security.
- Experience with Agile development and deployment methodologies., * Healthcare, pharmacy, retail, or insurance industry experience.
- Experience with ITOM, Discovery, and Service Mapping.
- Knowledge of HRSD and Employee Center.
- Experience with ServiceNow Now Assist and AI-powered workflows.
- Knowledge of HIPAA and healthcare data security practices.
- ServiceNow CSA or CAD certification.
- ServiceNow CIS certifications in ITSM, ITOM, or HRSD., * Bachelorβs degree in Computer Science, Information Technology, Engineering, or a related discipline.
About the company
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
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