Product Application Engineer

AMD’s Partner Support Field Applications Engineering Organization is responsible for supporting our OEM and ODM partners as they define and develop new platforms based on AMD technology.

We are looking for our next team member to support our global lab infrastructure (The LAB) which is required to enable development activity, performance assessment and debug efforts with our internal and external partners. To work with our global Field Applications team to define, plan and execute our lab infrastructure plans. To help build the infrastructure needed to ensure successful engagements with our partners, requiring planning and implementation of all aspects of our lab while ensuring that enabled systems are operational and performing accurately to support debug and development activity as we engage with our customers., Main focus:

Knowledgeable and comfortable with the hardware and software ecosystem needed to support The LAB needs. Including desktop and server systems (benchtop and rackmount), networking, storage, system operations, debug, and repair of hardware as needed. Software and networking experience is vital to fully configure and enable the hardware for internal and remote access.

Responsible for strategy, lab procurement, and helping to run the execution of lab priorities. This may include the active role of racking, stacking and maintaining desktops and servers as well as providing lose items (DRAM, NVMe drives, NICs etc.) for both rack and bench systems. Candidate would serve as a key enabler for offsite (regional) resources by resetting systems swapping out parts and providing overall scheduling for server usage.

Responsibilities will include:

Build and maintain hardware ecosystem for internal and remote access (POC). Manage FAE NPI reference platforms, debug tools and sample requirements. Install and test solutions in-house, as required, to ensure successful deployments and evaluations. Drive a common process across the global FAE Labs.. Provide hands-on, expert-level technical assistance to The LAB., AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

Excellent problem-solving, time-management, prioritization, and organizational skills, able to lead complex problems, involving multi-disciplined, multi-functional teams and many priorities at once A standout colleague with excellent collaborative skills, and ability to work independently or as part of a team Outstanding oral and written communication skills and demonstrated success in building strong technical relationships (internal: Sales, Marketing, Engineering and external: OEM) Attention to detail combined with outstanding planning and organizational skills Able to lift up to 50 lbs. (racking hardware), Proven professional experience, Management experience is a plus! Experience in desktop and server hardware, software, operation, and debug Expertise/Knowledge of all major x86 OS/Hypervisors Experience running a Datacenter or Colo Broad technical understanding of CPU and GPU technology

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