DevOps Engineer

As a DevOps Engineer supporting Cloud Infrastructure, you will help improve and maintain foundational infrastructure components used across the organization, including:

• Compute platforms
• Cloud services
• Service mesh technologies
• Cloud provisioning platforms
• Networking infrastructure

You will contribute to improving reliability, scalability, efficiency, availability, and operational effectiveness while partnering with engineering teams to solve complex infrastructure challenges.

Responsibilities

• Partner with Cloud Infrastructure customers and stakeholders to resolve production issues and operational challenges.
• Triage, investigate, troubleshoot, and resolve complex technical problems.
• Collaborate with Cloud Infrastructure engineers to diagnose root causes and implement solutions.
• Identify opportunities to reduce operational toil through automation and process improvements.
• Develop scripts and tooling to increase operational efficiency and reliability.
• Maintain and improve documentation to support self-service and operational excellence.
• Monitor trends and recurring issues to identify areas for infrastructure enhancement and investment.
• Support and improve cloud-native platform services and infrastructure components.

• Strong experience with public cloud platforms, particularly AWS.

• Hands-on experience with cloud infrastructure services such as:

• Amazon EC2
• Amazon EKS
• Other Infrastructure-as-a-Service (IaaS) offerings

Strong Kubernetes administration and support experience.

Proven experience troubleshooting and debugging production systems.

Strong problem-solving and analytical skills.

Ability to work across multiple technologies and platforms to resolve technical issues.

Excellent written and verbal communication skills.

Experience developing automation and scripting solutions using:

• Python (high priority)
• Golang
• Bash
• Ruby

Passion for operational excellence, system reliability, quality, and continuous improvement.

Preferred Qualifications

• Experience with:

• Istio
• Envoy

Experience with CI/CD platforms such as:

• Buildkite
• Spinnaker

Experience integrating with:

• Slack
• Jira
• Asana

Knowledge of:

• Layer 3 Networking
• Edge Networking
• CDN technologies
• DNS services