Information Services Assistant
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Role details
Tech stack
Job description
NCC is seeking a part-time Information Services Assistant, which is a student-facing, customer-service oriented position, to assist in the daily operation of the Mack Library at the Bethlehem Campus, Bethlehem, PA.
- Primary responsibilities are Circulation Desk and Testing Center (proctoring) functions.
Responsibilities:
- Circulation desk functions
- Testing Center proctoring
- Shelve materials
- Provide information on library services
- Provide basic reference assistance
- Basic assistance with library technology
Requirements
Customer Support/Service, Library and Information Science, Technical Support, High School Diploma, Communication Skills, Presentation/Verbal Skills, Writing Skills, Team Player, Detail Oriented, Microsoft Office, Minimum of one (1) year related experience preferred; Test proctoring preferred., * High school diploma required; Library Technical Assistant (LTA) specialized diploma preferred, or college courses in Library Science
- Strong customer service skills
- Strong oral and written communication skills
- Adaptability
- Team player
- Ability to organize work
- Strong orientation to details
- Basic PC proficiency, with a working knowledge of Microsoft Office, including Word, Excel, and Outlook.
Benefits & conditions
Summer Semester (NCC operates 4-days/week):
- Two afternoon/evening shifts/week, and one morning shift/week.
- Available to substitute
Fall and Spring Semesters:
- Two afternoon/evening shifts/week, and one morning shift/week.
- In a rotation for Saturdays and Sundays.
- Available to substitute
About the company
The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It’s a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.
We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm.
NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.
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