Technical Analyst (AI)

• Technical Analyst supporting the implementation of AI-first platform for the Insurance Brokerage business.
• This role will support the first phase of implementation by establishing processes for monitoring systems performance, identifying breaks/issues, reviewing logs, and creating dashboards for visibility across multiple internal and vendor platforms.
• The client is seeking a technical resource with the following skills/capabilities

Technical Analysis, Artificial Intelligence (AI), Technical Analysis, Artificial Intelligence (AI), Insurance, Brokerage, Technical Support, Reporting Dashboards, Process Development, Performance Analysis, * Strong communication both written and verbal

• Strong business analysis / systems analysis capabilities
• Ability to manage multiple stakeholders
• Ability to accurately interpret requirements
• Ability to work independently to get up to speed (learning agility)
• Ability to develop new processes
• Ability to document procedures
• Experience with systems implementations / development cycles

The below skills were highlighted as key for this project:

• Experience in logging and monitoring with ability to interpret/read logs from multiple tools
• Experience building Data Dog dashboards and integrations
• Experience with Prometheus and Grafana
• Experience with JIRA