SAP IS-U FICA Consultant - Utilities

Deliver SAP Utilities transformation programs through your combined SAP IS-U FICA, customer financial operations, and functional delivery expertise, which includes your ability to:

• Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services.
• Partner with utility finance, customer service, collections, and business stakeholders to understand current-state challenges and define future-state customer financial processes.
• Design and configure SAP IS-U FICA capabilities supporting customer account management, invoicing integration, payments, payment lots, clearing, returns, refunds, write-offs, collections, dunning, and financial reconciliation.
• Design and optimize Credit & Collections processes and strategies to support utility customer operations and business objectives.
• Support payment-processing capabilities and integration with banks, payment channels, external payment processors, and related systems.
• Drive reconciliation across Customer Information Systems, Billing, FICA, General Ledger, and Corporate Finance processes.
• Analyze customer financial data, account balances, open items, payment transactions, collections activity, and reconciliation results to support design, testing, conversion, and operational readiness.
• Partner with Billing, Customer Service, Finance, Integration, and Data teams to ensure end-to-end process integrity.
• Lead or support functional activities throughout requirements, solution design, configuration, unit testing, SIT, UAT, defect triage, cutover, go-live, and hypercare.
• Identify opportunities to use SAP Business AI and GenAI to improve collections, customer financial services, exception management, reconciliation, and operational productivity.
• Collaborate across business, technology, testing, training, client, and offshore teams in a Global Delivery model.
• Coach analysts and junior consultants while contributing to Accenture SAP Utilities capabilities, assets, and delivery best practices.

Travel may be required for this role. The amount of travel will vary depending on business need and client requirements., Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

An SAP Utilities professional who helps electric, gas, and water utilities transform customer financial operations through SAP IS-U FICA, Payments, Revenue Management, and Credit & Collections capabilities.

You combine strong functional knowledge of utility customer accounting, payment processing, collections, returns, write-offs, revenue lifecycle management, and reconciliation with solid SAP configuration and consulting skills.

You understand the critical relationship between utility billing, customer accounting, payment processing, collections, and Corporate Finance.

You are comfortable partnering with utility business stakeholders to translate customer and financial requirements into scalable SAP solutions that improve cash flow, financial controls, operational efficiency, and customer experience., * Minimum of 3 years of functional SAP IS-U FICA experience, including hands-on experience with customer accounting and financial processes.

• Minimum of 1 year of hands-on knowledge of SAP IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation.
• Minimum of 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional, configuration, or delivery role, including supporting requirements, process design, configuration, testing, defect resolution, cutover, and/or hypercare.
• Experience with utility Customer Information Systems and the integration between Billing, FICA, and downstream Corporate Finance processes.
• Understanding of utility financial operations, customer accounting, revenue lifecycle management, and collections processes.
• Experience working with/for electric, gas, or water utilities.
• Bachelor’s degree or equivalent (minimum 12 years’ work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience ment skills., * You have experience with SAP S/4HANA Utilities or S/4HANA-based customer financial processes.
• You have experience with complex utility Credit & Collections strategies, payment arrangements, deposits, returns, and write-offs.
• You have experience integrating SAP FICA with SAP Finance / General Ledger.
• You understand utility regulatory requirements affecting collections, customer protections, payment arrangements, and financial operations.
• You have experience with revenue assurance, financial reconciliation, or customer account conversion.
• You have experience applying AI or GenAI to collections, exception handling, customer operations, or finance processes.
• You have experience supporting workshops and design decisions across system build, testing, cutover, go-live, and stabilization.
• You have experience coordinating functional activities with global delivery teams across onshore and offshore locations.

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com., For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.