Windows Server SME / Windows Infrastructure Engineer

• Architect, deploy, administer, and maintain enterprise Windows Server environments, including Windows Server 2016 through 2025 and standardized Gold Images.
• Lead Windows OS migrations and upgrades, including experience with migration cycles such as Windows Server 2012 - 2016 - 2022.
• Apply and manage PKI/SSL certificates, including certificate renewals and troubleshooting.
• Develop advanced PowerShell scripts to automate patching, configuration changes, health checks, and large-scale server updates.
• Perform root-cause analysis (RCA) for complex Windows infrastructure and application issues and drive permanent fixes.
• Lead Windows deployment using clean imaging, system builds, configuration, and hardware-readiness validation.
• Manage localized user profiles, network shared drives, registry configurations, application dependencies, and backup/restore requirements during migrations.
• Troubleshoot OS, application, hardware, and configuration issues before, during, and after upgrades.
• Create and maintain technical documentation, troubleshooting guides, runbooks, SOPs, and operational playbooks.
• Manage and troubleshoot Windows Registry configurations using tools such as ServiceNow for incident/change management.
• Maintain and configure Microsoft IIS and Adobe ColdFusion environments across Production, Staging, and Development servers.
• Optimize IIS application pools, ColdFusion JVM memory settings, threads, and application configurations for performance and high availability.
• Act as a technical SME, provide cross-platform support, and mentor junior engineers.

Windows Server

Expert, 2016/2019/2022/2025

Windows Server Migration

Expert

Windows Administration & Troubleshooting

Expert

PowerShell

Advanced scripting & automation

IIS

Strong administration & troubleshooting

Adobe ColdFusion

Strong hands-on experience

PKI / SSL Certificates

Strong

Windows Registry

Strong

OS Imaging / Gold Images

Strong

Patching & Vulnerability Remediation

Strong

RCA / Problem Management

Strong

Application Dependency Mapping

Strong

ServiceNow

Working knowledge

Documentation / Runbooks / Playbooks

Strong

Mandatory Experience

• 7 to 10+ years of enterprise Windows system administration or engineering experience.
• Hands-on experience with at least one major Windows Server migration lifecycle, preferably covering Windows Server 2012/2016/2022 or later.
• Strong hands-on PowerShell automation experience.
• Experience supporting large enterprise Windows environments.
• Strong troubleshooting experience across OS, IIS, application, server hardware, certificates, and networking dependencies.
• Hands-on experience with IIS and Adobe ColdFusion administration.
• Experience performing production upgrades/migrations with appropriate backup, rollback, validation, and recovery procedures.

Preferred Skills

• Experience working in complex, highly controlled enterprise environments.
• Knowledge of ITIL-based Incident, Problem, and Change Management.
• Experience supporting business-critical applications requiring high availability.
• Strong communication skills with the ability to coordinate across infrastructure, application, security, and support teams.