Network Support Engineer
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Role details
Tech stack
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Requirements
- Bachelorβs degree with 8+ years of relevant experience, or a masterβs degree with 6+ years of relevant experience. Additional applicable experience may be considered in place of a degree. \n
- Current Active Secret security clearance. \n
- DoD IAT Level II certification (Security+ or higher) required before starting. \n
- Hands-on experience supporting Cisco SD-WAN environments. \n
- Knowledge of Software Defined Networking (SDN). \n
- Experience with VMware virtualization and Red Hat Enterprise Linux (RHEL). \n
- Experience using InfoVista network performance management tools. \n
- Experience with at least two of the following: \n, * Strong understanding of LAN/WAN, BGP, TCP/UDP, IPSec, VPNs, Layer 2/Layer 3 routing, and firewalls. \n
- Familiarity with SFTP, SSH, SCP, SNMP, and NTP. \n
- Experience with ITSM ticketing tools and incident management. \n
- Strong troubleshooting, communication, and teamwork skills. \n
- Ability to work a hybrid schedule (3 days onsite / 2 days remote) and participate in a 24/7 on-call rotation. \n, * CCNP certification or equivalent. \n
- Linux shell scripting experience. \n
- Experience with GitLab, CI/CD pipelines, Jira, and Confluence. \n
- Knowledge of network automation tools such as Ansible, Terraform, Puppet, Salt, and Git. \n
- Experience with network monitoring tools such as SNMP, NETMON, and LiveAction. \n
- Experience with at least two of the following: NetFlow, Elastic, Kafka, Grafana, Prometheus, or Nexus Repository. \n
- Experience supporting large, geographically dispersed enterprise networks. \n
- Familiarity with U.S. Army network security requirements and DoD network operations. \n
Benefits & conditions
Leidos is seeking an experienced \nSenior Network Support Engineer to support the \nArmy Global Unified Network (AGUN) program. \n \n This is an exciting opportunity to help maintain, secure, and modernize the Armyβs global enterprise network, ensuring reliable communications and mission readiness worldwide. \n \n In this role, youβll provide hands-on network operations, troubleshooting, and engineering support across a complex global environment. Youβll work with advanced networking technologies, resolve critical incidents, support network migrations, and help improve overall network performance and security. \n \n Weβre looking for someone with \nstrong enterprise networking experience, Cisco SD-WAN expertise, and the ability to troubleshoot complex network issues in a mission-critical environment. \n \n \nWhat Youβll Do \n \n \n
- Support the Armyβs global network operations, ensuring 24/7/365 availability, performance, and security. \n
- Troubleshoot and resolve complex network incidents, outages, and connectivity issues. \n
- Configure, maintain, and support Cisco SD-WAN and enterprise networking technologies. \n
- Execute approved network configuration changes, security updates, and remediation activities. \n
- Manage incident and service request tickets using Jira Service Desk or other ITSM tools. \n
- Monitor network performance, capacity, and reliability and recommend improvements. \n
- Support network migrations, system integrations, cutovers, and modernization initiatives. \n
- Work with engineering teams and mission partners to identify and resolve network issues. \n
- Provide timely operational updates to the Global Cyber Center (GCC) and program leadership. \n
- Support environments using VMware, Red Hat Enterprise Linux, and InfoVista. \n
- Participate in a 24/7 on-call rotation, including occasional nights, weekends, holidays, and mission-driven surge support. \n
- Collaborate with technical teams to improve network stability, security, and operational efficiency. \n, At Leidos, youβll have the opportunity to work with advanced networking technologies while supporting a mission that directly impacts the U.S. Armyβs global operations. \n \n Youβll collaborate with experienced network engineers, solve complex technical challenges, and help keep critical military communications secure and operational. \n \n \nIf youβre a skilled Network Engineer with Cisco SD-WAN experience who enjoys solving challenging network problems, we want to hear from you! \n \n \nJoin Leidos and help keep the Army connected. Apply today! \n \n If youβre looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. Weβre not hiring followers. Weβre recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. Weβre already at step 30 - and moving faster than anyone else dares. \n, Beware of fake employment opportunities using Leidosβ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. \n \n If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. \n \n \nCommitment to Non-Discrimination \n \n All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.β, βhiringOrganizationβ: {β@typeβ: βOrganizationβ, βnameβ: βLeidosβ, βlogoβ: βhttps://jobs.military.com/attachments/employer/0/962/152/273.svgβ}, βjobLocationβ: {βaddressβ: {βaddressCountryβ: βUnited Statesβ, βstreetAddressβ: βNot specifiedβ, β@typeβ: βPostalAddressβ, βpostalCodeβ: β85635β, βaddressLocalityβ: βSierra Vistaβ, βaddressRegionβ: βArizona - AZβ}, β@typeβ: βPlaceβ}, βindustryβ: βInformationβ, βidentifierβ: {β@typeβ: βPropertyValueβ, βnameβ: βLeidosβ, βvalueβ: βR-00196285β}, βbaseSalaryβ: {β@typeβ: βMonetaryAmountβ, βcurrencyβ: βUSDβ, βvalueβ: {βminValueβ: β92300β, β@typeβ: βQuantitativeValueβ, βmaxValueβ: β166850β, βvalueβ: β92300β, βunitTextβ
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