Oracle EPM Support Consultant

We are looking for an experienced Oracle EPM Support Consultant to provide ongoing technical and functional support for Oracle Enterprise Performance Management (EPM) applications.

The consultant will work closely with the agency’s EPM administration team, serving as the primary point of contact for support requests, troubleshooting issues, and providing assistance with reporting requirements.

This is a part-time, on-demand engagement that requires a senior resource with strong Oracle EPM knowledge and hands-on support experience.

Responsibilities

• Provide ongoing technical and functional support for Oracle EPM applications.
• Respond to support tickets and requests from the agency’s EPM administrators.
• Troubleshoot, analyze, and resolve Oracle EPM-related technical and functional issues.
• Assist with application configuration and administration as required.
• Create and maintain reports within Oracle EPM based on business requirements.
• Work closely with the EPM administration team to understand and address support needs.
• Serve as the primary point of contact for Oracle EPM support activities.
• Provide timely resolutions and ensure smooth operation of EPM applications.

• Strong hands-on experience with Oracle Enterprise Performance Management (EPM).
• Experience providing Oracle EPM technical and functional support.
• Ability to troubleshoot and resolve application-related issues.
• Experience handling support tickets and service requests.
• Knowledge of Oracle EPM reporting and report development.
• Strong communication and problem-solving skills.
• Ability to work independently and support business users remotely.