AI Transformation Director
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Role details
Tech stack
Job description
- Partner with individual marketing teams to understand their workflows and pain points, scoping and prioritizing the highest-value AI use cases
- Act as a de facto product manager: write requirements, design flows/process maps, and produce specs clear enough for internal teams and external vendors to build against
- Guide initiatives through the full delivery cycle including intake, build, testing, and rollout, plus staying aligned with the firm’s AI governance requirements throughout
- Evaluate the external vendor/product landscape and own build/buy/partner recommendations and decisions within marketing’s AI budget
- Champion a test-and-learn approach, including piloting and experimenting before full launch, rather than going straight to scale
- Turn what works into repeatable templates and a scaling approach for marketing - covering ownership, change management, and adoption - so each new initiative takes less time than the last
- Own the AI roadmap for marketing, including budget planning, ongoing budget management, and governance reporting to leadership, supported by business cases and ROI models for major AI investments
- Continuously track emerging AI capabilities and vendor developments to keep marketing’s AI strategy ahead of the curve, rather than only reacting to current requests
- Keep marketing’s AI initiatives aligned with the AI Council’s governance standards, and partner with marketing analytics to validate solutions before they scale
- Spot and escape data governance concerns - such as access permissions or conflicting data sources - in marketing’s AI work before they become production problems
Requirements
- 10+ years of experience in digital, product, strategy, or workflow transformation roles within a complex technology or professional services organization, with a proven track record of redesigning how teams work and driving measurable business outcomes
- Genuine, active engagement with AI tools and the vendor landscape - you track what’s emerging and have a point of view on how it applies to marketing
- Experience working directly with senior stakeholders, with the executive presence to translate ambiguous or complex problems into clear, credible recommendations
- Comfortable building structure and a path forward in fast-moving, ambiguous environments, with strong judgment on risk and prioritization
- Demonstrated experience translating AI capabilities into deployed, adopted solutions that measurably changed how a team or function operated
- Comfort operating inside a structured governance model, balancing speed with enterprise-scale discipline
Benefits & conditions
Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most.
We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.
Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.
About the company
We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. Please note that Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in-person meetings. We will never ask for financial information of any kind or for any payment during the job application process. Intapp only uses company email addresses, which contain @intapp.com or @dealcloud.com to communicate with candidates via email. Intapp builds AI software to power the world’s top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value., Intapp created Celeste, an agentic AI platform for professional firms that combines firm-specific context, workflow automation, and built-in compliance. Using prebuilt or custom agents, Celeste helps professionals execute critical workflows faster and more consistently while respecting proprietary knowledge, access controls, and regulatory requirements. It is designed to work within a firm’s data, terminology, playbooks, and governance framework. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms.
Intapp has helped firms achieve measurable impact - from 25% more pitch opportunities to 55% faster client onboarding - turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation.
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