Site Reliability Engineer

ProSearch is seeking a Site Reliability Engineer (SRE) near Westbrook, Maine, on behalf of a client in the healthcare technology industry. This is an excellent opportunity for an experienced SRE or DevOps professional with hands-on AWS, cloud infrastructure, automation, and production support experience to take ownership of the reliability and performance of modern, customer-facing applications. You’ll support a hosted diagnostic imaging and telemedicine platform built with modern web technologies and deployed on AWS. This technology enables customers to access, share, and collaborate on diagnostic radiology. Your work will directly contribute to keeping these applications secure, stable, responsive, and available around the clock.

If you enjoy troubleshooting complex systems, improving cloud infrastructure, automating processes, and finding better ways to keep production environments running smoothly, this opportunity offers an exciting next step in your career., As the Site Reliability Engineer, you’ll play an important role in maintaining and improving the reliability, availability, and performance of production applications and AWS infrastructure., * Own production reliability: Monitor, maintain, and improve the availability, performance, and stability of hosted diagnostic imaging and telemedicine applications running on AWS

• Build effective monitoring and observability: Design, implement, and maintain monitoring, alerting, and observability solutions using Datadog and the AWS Console to identify and resolve issues before they affect customers
• Manage AWS cloud infrastructure: Maintain and optimize AWS services, including EC2, RDS, ECS, SQS, and S3, applying infrastructure-as-code practices to support consistent, repeatable, and auditable deployments
• Develop and improve CI/CD pipelines: Build and maintain Jenkins pipelines that enable automated, efficient, and low-risk deployments of application releases and production hotfixes
• Lead incident response and root cause analysis: Investigate production incidents, identify underlying causes, and maintain runbooks and postmortems to prevent recurring issues
• Resolve production escalations: Troubleshoot defects, address performance issues, and deliver targeted fixes and mini-releases while minimizing customer disruption
• Measure and improve service reliability: Define and track service level indicators (SLIs), service level objectives (SLOs), and error budgets to help prioritize reliability improvements
• Collaborate with engineering teams: Partner with software development and product teams to incorporate reliability, security, and scalability into new features from design through deployment

• Support production operations: Participate in an on-call rotation, providing timely responses to production incidents and helping maintain continuous service availability, This is an opportunity to apply your technical expertise in a modern cloud environment while supporting technology that plays an important role in healthcare and diagnostic imaging. You’ll have the opportunity to:

• Take meaningful ownership of production systems and AWS cloud infrastructure
• Work hands-on with modern cloud technologies, automation, CI/CD, and observability tools
• Solve challenging infrastructure, reliability, and performance issues
• Collaborate with development and product teams to improve application quality, security, and scalability
• Contribute to technology that helps healthcare professionals access and collaborate on diagnostic imaging
• Make a measurable impact on systems where performance, availability, and reliability matter every day

• 3+ years of experience in Site Reliability Engineering (SRE), DevOps, cloud infrastructure, or production systems support
• Experience supporting cloud-hosted, customer-facing applications in production environments
• Hands-on experience with AWS services, including EC2, RDS, ECS, SQS, and S3
• Experience with infrastructure-as-code tools such as Terraform or AWS CloudFormation
• Familiarity with CI/CD tools such as Jenkins and automated deployment pipelines
• Experience with monitoring and observability platforms such as Datadog or similar tools, including building actionable alerts
• Scripting and automation skills using Python, Bash, or comparable languages
• Working knowledge of relational databases such as Oracle, MySQL, or SQL Server, including SQL
• Strong troubleshooting, problem-solving, and incident response skills, with the ability to remain calm and methodical under production pressure
• Excellent written and verbal communication skills, including the ability to explain technical issues to both technical and nontechnical audiences
• Ability to work independently and collaborate effectively with cross-functional teams in an Agile environment

Preferred Qualifications

Additional experience that would make you an especially strong candidate includes:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience
• Experience with containerization and orchestration technologies such as Docker, Amazon ECS, or Kubernetes
• Familiarity with Java/J2EE, .NET, or similar application technology stacks to support application troubleshooting and root cause analysis
• Experience working with raw image data or image files, diagnostic imaging, healthcare technology, or other regulated environments
• AWS certifications such as AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, or AWS Certified Solutions Architect
• Knowledge of modern front-end technologies such as Angular or React to support full-stack troubleshooting and incident triage, If you have experience in Site Reliability Engineering, AWS cloud infrastructure, DevOps, or production systems support, this could be an excellent opportunity to put your skills to work. We’d love to connect with professionals who enjoy solving complex technical challenges, improving system reliability, and building technology that makes a meaningful difference. Apply today through ProSearch to be considered for this Site Reliability Engineer opportunity in Westbrook, ME.

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. Compensation may also vary based on where a role is performed.