IT Support Technician

Looking for IT Support Technician jobs in North Las Vegas where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

This position will provide hands-on technical support to onsite operations, troubleshoot hardware and software issues, and help ensure technology used throughout the facility remains operational. The ideal candidate is comfortable working directly with end users, diagnosing technical issues, managing competing priorities, and working independently in a warehouse environment., * Provide onsite technical support for computers, laptops, printers, scanners, mobile devices, and other facility technology.

• Diagnose and resolve hardware, software, connectivity, and peripheral issues.
• Set up, configure, deploy, and maintain workstations and user equipment.
• Support network connectivity, wired and wireless devices, shipping stations, barcode scanners, and label printers.
• Assist employees with login, password, application, and system access issues.
• Install approved hardware and software and maintain accurate IT documentation.
• Track IT assets, equipment inventory, and support tickets.
• Assist with employee onboarding and offboarding equipment needs.
• Escalate complex technical issues to appropriate IT teams when necessary.
• Partner with Operations and site leadership to minimize downtime and support productivity.
• Follow company information security, safety, and technology policies.
• Perform additional IT support duties as assigned.

• High school diploma or GED required.
• Associate degree or technical certification in Information Technology preferred.
• CompTIA A+, Network+, or similar IT certification is a plus.
• Familiarity with Microsoft 365 applications and basic networking concepts preferred.

Experience Requirements

• 1-2+ years of IT Help Desk, Desktop Support, or Technical Support experience preferred.
• Experience troubleshooting Windows computers, laptops, printers, scanners, and peripheral devices.
• Basic knowledge of Wi-Fi, Ethernet, TCP/IP, and network connectivity troubleshooting.
• Experience with ticketing systems, asset management, and IT inventory tracking preferred.
• Warehouse, distribution, manufacturing, or fulfillment center IT support experience is highly preferred.
• Experience supporting barcode scanners, thermal printers, label printers, shipping stations, and warehouse technology is a plus.

Physical Capabilities

• Ability to work onsite in a warehouse or distribution center environment.
• Ability to walk throughout the facility and stand for extended periods.
• Ability to occasionally lift, move, and install computer equipment and peripherals.
• Ability to respond quickly to technology issues impacting operations and productivity.

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

Not Just Talk. Real Jobs. Real Respect

“It’s a great company with great jobs. They know what they are doing and will give you a chance. Staffmark is great!” - Stephen, Staffmark Associate

With Staffmark, you’re more than an employee filling a IT Support Technician role - you’re a respected team member from day one. Find more than a job with Staffmark - find a team that values your time, talent, and potential., At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.