ServiceNow IT Asset Data Analyst

We are seeking a ServiceNow IT Asset Data Analyst to join our client. This person will be responsible for maintaining accurate, complete, and reliable asset data in ServiceNow, supporting both Hardware Asset Management (HAM) and Software Asset Management (SAM). This role monitors vendor data and integrations, audits asset records, investigates discrepancies, and supports asset lifecycle processes. The analyst works closely with vendors, asset owners, and internal teams to maintain a trusted source of asset information.

This position can be performed remotely from anywhere within the United States.

Your future duties and responsibilities

Asset Data Management and Governance

. Maintain accurate and complete asset records in ServiceNow.

. Monitor vendor data feeds, integrations, and file transfers to confirm successful and timely data delivery.

. Investigate and resolve data quality issues, including missing, inconsistent, or inaccurate information.

. Support asset lifecycle processes, including onboarding, transfers, returns, and retirements.

Audits and Data Stewardship

. Conduct recurring audits to verify asset record accuracy and completeness.

. Perform asset tag audits and data cleanup activities.

. Identify patterns in data discrepancies and investigate their root causes.

Vendor Data Oversight

. Review vendor provided inventory and asset data for alignment with established standards.

. Work with vendors to address data mapping, integration, and reporting issues.

. Track data transmission failures and coordinate timely resolution.

Five or more years of relevant experience.

. Experience with ServiceNow IT Asset Management (ITAM) or a comparable asset management platform.

. Strong analytical and data management skills.

. Experience auditing, validating, and cleansing large datasets.

. Advanced Excel skills.

. Strong attention to detail and problem solving abilities.

. Ability to collaborate with vendors and cross functional teams to resolve data issues.

Minimum Education Required: Bachelors Degree

Desired qualifications

. Experience with inventory and asset lifecycle management processes.

. Knowledge of data integrations, APIs, or vendor data feeds.

. Experience developing dashboards and reporting solutions.

. Experience with ServiceNow Software Asset Management Professional (SAM Pro).

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $52,900.00 $98,100.00.

CGI’s benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well being programs

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.