Information Systems Team Manager

This is an opportunity to shape how quality is built into digital change across the Council. You will lead and develop a team of QA System Test Analysts, coordinate testing activity across a varied portfolio of projects and provide stakeholders with clear, evidence-based assurance about quality, risk and implementation readiness.

What you will be doing

You will:

• Provide day-to-day leadership and line management for QA System Test Analysts, setting objectives, allocating work and supporting their development and wellbeing.
• Plan team capacity and deploy specialist testing resources according to service criticality, risk, deadlines and organisational priorities.
• Oversee test strategy, test planning and execution, defect management, user acceptance testing support, evidence capture and readiness assessments.
• Manage competing priorities, resolve delivery barriers and escalate issues requiring changes to funding, scope or timescales.
• Provide management oversight of critical defects, recurring failures and unresolved risks.
• Own and continuously improve QA standards, frameworks, templates, controls and reporting arrangements.
• Ensure testing activity supports information governance, data protection, security, accessibility, records management and relevant payment controls.
• Promote the effective use of testing tools, reusable assets and automation.
• Act as the senior testing contact for service leads, project managers, technical teams, business users, governance colleagues and external suppliers.
• Translate complex quality findings into clear options, impacts and recommendations for technical and non-technical decision-makers.

You will bring:

• Advanced knowledge of software testing, quality assurance and defect management.
• Experience of digital delivery and the transition of systems into live service.
• Effective people leadership, workload management and resource-planning skills.
• The ability to work across business-critical applications, integrations and supplier-supported solutions.
• Confidence in constructively challenging assumptions and maintaining independent professional judgement.
• Strong communication and influencing skills, with the ability to explain complex risks clearly.
• A commitment to secure, accessible, traceable and auditable testing practice.
• The ability to balance delivery pressures with service quality, statutory responsibilities and the consequences of system failure., If you are an experienced quality assurance or testing professional who can combine technical knowledge with effective people leadership and sound professional judgement, we would welcome your application.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Read about the new job evaluation process to be introduced at Sheffield City Council.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.