Correspondence Specialist II - 100% Remote

BCforward is currently seeking a highly motivated Correspondence Specialist II for an opportunity in Remote - Texas, Florida, California, Washington, and Oregon, The ideal candidate should have experience in managed care, healthcare operations, customer service, or other high-volume administrative environments. Candidates must be comfortable handling multiple assignments, meeting daily productivity targets, and working within established deadlines., * Enter and schedule Peer-to-Peer (P2P) requests between providers and clinical teams.

• Retrieve, review, and resolve correspondence based on clinical decisions.
• Update member records and maintain accurate information in the system.
• Prepare and send correspondence to providers and other relevant parties.
• Ensure providers receive timely updates and decisions.
• Manage a high volume of daily assignments while meeting productivity expectations.
• Handle different assignments based on departmental and business needs.
• Maintain accurate documentation and follow established procedures.
• Collaborate with team members to ensure smooth workflow and timely completion of tasks.
• Meet daily deadlines and maintain accuracy while processing high-volume work.

This is a fast-paced position requiring strong computer skills, attention to detail, teamwork, and the ability to learn new systems and processes quickly., * High School Diploma or GED required.

• 1-2 years of relevant work experience in any of the following: *

• Managed Care
• Healthcare Administration
• Customer Service
• Correspondence Processing
• Administrative Support
• High-volume Data Entry
• Scheduling or Coordination
• Experience working in a productivity-driven environment with daily targets and deadlines.
• Strong computer skills and basic technical knowledge.
• Intermediate-level or higher Microsoft Excel skills.
• Ability to learn new systems and processes quickly.
• Strong attention to detail and organizational skills.
• Excellent communication and teamwork abilities.

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey.