Software Engineer, AI Platform

In this role, you will pair hands-on software development with systems thinking. You will take technical ownership over feature delivery and key service components-translating partially defined technical problems into production-grade, highly available microservices. You will collaborate closely with partner teams (such as Autonomous Coding, CI/CD, and product squads), practice operational rigor, and use AI-assisted engineering tools responsibly to raise quality and delivery velocity across our engineering community.

What you’ll do:

• Design, implement, test, deploy, and operate foundational components of Prism and contribute to the underlying components.
• Build and maintain telemetry, usage instrumentation, and reporting pipelines to provide clear visibility into Prism and the learning feedback loop.
• Lead technical feature execution for assigned platform work streams, breaking down complex tasks to parallelize implementation with teammates and aligning dependencies with product and engineering managers.
• Participate actively in technical design reviews, reasoning through architectural trade-offs (such as latency, fault tolerance, concurrency, and security) and documenting clear technical specifications.
• Contribute to team engineering quality by following and refining coding conventions, automated testing patterns, and reusable service templates.
• Drive operational excellence by automating test and deployment workflows, participating in on-call service ownership, acting as an incident resolver, and implementing post-incident remediations to prevent recurrence.
• Engage directly with internal customers to understand their day-to-day workflows, support adoption of Prism, and incorporate feedback into iterative system improvements.
• Mentor early-career engineers through thoughtful code reviews, constructive design feedback, and pair programming to foster continuous team growth., * Use AI tools responsibly to prototype solutions, navigate codebases, and accelerate implementation velocity while upholding high security and safety standards.
• Critically inspect and validate AI-generated code, backing all implementations with comprehensive automated tests to ensure long-term maintainability.
• Maintain rigorous compliance with data governance and security policies, ensuring sensitive member data and proprietary assets are never exposed to unapproved tools.
• Elevate team productivity by sharing effective harnesses, prompt templates, and operational guardrails.

• Education & Minimum Experience Requirements: Bachelor’s Degree + 2-3 Years of Experience OR Master’s Degree + 2 Years of programming experience in software engineering, computer science, or a related field.
• Proven programming proficiency in at least one modern backend language (such as Java, Kotlin, Python, Go, or Scala).
• Solid experience building and operating distributed backend services in a microservices or cloud environment, with an understanding of concurrency, fault tolerance, idempotence, and API design.
• Practical experience working with relational databases, persistent data stores, and data modeling concepts.
• Practical understanding of operational excellence: logging, metrics, distributed tracing, automated unit/integration testing, and safe production deployment practices (canarying, feature flags).
• Hands-on experience developing with or integrating AI-assisted developer tools, LLM APIs, prompt engineering patterns, or tool-execution frameworks.
• Collaborative approach with clear written and verbal communication skills, including the ability to write structured technical design documents and share constructive code review feedback., * Experience engineering internal developer platforms (IDP), developer tooling, or CLI workflows.
• Familiarity with container orchestration (Docker, Kubernetes) and modern CI/CD pipeline automation.
• Experience in fintech or within another highly regulated industry environment.
• Deep understanding of LLM integration, context retrieval architectures (RAG), and AI evaluation frameworks.