Data Analyst

The Data Analyst will report to the Manager of Data Analytics and support Entrust’s Revenue Operations, Sales, Compensation, and Customer Success organizations through the development, maintenance, validation, and improvement of business reporting and analytics.

The role works with stakeholders across the organization to investigate data questions, maintain accurate customer and account mappings, support compensation-related reporting, troubleshoot reporting discrepancies, and turn business requirements into reliable analytical solutions.

This is a hands-on analytics role requiring someone who can move comfortably between business questions, detailed data investigation, Tableau development, Excel-based analysis, source-system research, and stakeholder communication., · Own and maintain Tableau dashboards and reporting supporting NRR, GRR, ACV, retention, sales performance, pipeline analytics, and customer analytics, including ongoing enhancement. Must stay up to date with emerging trends and technologies in data management, BI, and analytics, making recommendations for their adoption and integration into existing systems

• Communicate analytical findings clearly to stakeholders, explaining dashboard methodology, underlying data, assumptions, refresh timing, and known limitations. The role includes presenting and explaining reporting to business users.
• Develop repeatable and scalable processes that reduce manual work and improve the efficiency, integrity, and reliability of recurring reporting.
• Investigate discrepancies across invoices, contracts, customer mappings, dates, transactions, products, and other source data, and determine how those issues affect downstream reporting.

· Prioritize and translate business requirements into new/enhanced data solutions or services in a clear and concise manner.

· Monitor and optimize the performance of data systems, implementing proactive measures to address bottlenecks and improve efficiency

• Maintain and improve customer and sales-account mappings used in retention and compensation reporting, including identifying customers with missing assignments and coordinating corrections with business stakeholders.
• Work closely with Business Intelligence teams to architect, develop, and continuously improve data sources, ensuring data quality, scalability, and alignment with evolving business and reporting requirements.
• Research complex contract and billing scenarios by working across source systems and with Revenue Ops, Contracts, BI, and other subject-matter experts
• Design, build, and maintain Tableau dashboards that provide actionable insights across business functions
• Engage in additional projects as assigned

· Bachelor’s degree in Data Analytics, Business, or related field with 5+ years of experience working in data/analytical roles

· Advanced Excel skills, including the ability to efficiently analyze and reconcile large datasets where the data may be unclear.

· 3+ Years of Tableau experience or with similar data visualization tools (e.g., MS Power BI, Looker, Omni) and solid understanding of data design best practices

· Able to effectively and clearly communicate business requirements

· Experience creating reporting in Salesforce

· Must be able to lawfully work within the US and have unrestricted work authorization for US

Preferred Qualifications:

· Familairity with AI

• Experience developing SaaS based metrics & reporting
• Experience working with Oracle eBusiness Suite, SAP Business Objects, Quicksight and Power BI
• Experience partnering with BI/data engineering teams on data governance, data-quality, refresh, or integration issues.

The anticipated starting base pay for this position is: $87,118-$127,773 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Entrust’s values are a cornerstone of who we are, our future business growth and how our people grow through it. We model our values by demonstrating that Customer Trust Is Earned, moving with purpose because Speed Is Intentional, taking accountability because We Own the Outcome, and building a collaborative culture where One Entrust Wins Together.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future., At Entrust, we don’t just offer jobs - we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities-but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves., If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world-together.