User Acceptance Testing Program Manager - WEL

Self-Reliance has an opportunity for a creative, flexible, detail-oriented, and agile leader to support the Automation Integration Bureau as a User Acceptance Testing (UAT) Program Manager in Boise . You will lead an established team of testers responsible for ensuring that automated processes and systems within the Division serve the needs of our staff and customers without defects. As the leader of this team, you will ensure adherence to best practices, resource testing needs, and help drive solutions for team-identified gaps or opportunities., * Manage the test strategy, plan, and schedule for the user acceptance testing period for multiple applications such as IBES, Nexi, eVerif-I, idalink, and PDAP.

• Manage defect documentation and tracking during all testing periods.
• Determine when testing is complete and whether release candidates are ready for production.
• Supervise UAT staff.
• Coordinate and resource partner, out-of-pattern, and smoke testing efforts.
• Communicate effectively with team, technical, and business audiences about the status of testing.
• Develop cooperative relationships, partnerships, & practices that position UAT to support the Department’s strategic objectives.
• Develop, recommend, evaluate and implement operating procedures and recommend changes within the Automation Integration Bureau.
• Develop technical written materials such as policies, technical manuals, and/or rules/regulations to support UAT operations.
• Manage and observe UAT performance and subsequently create and implement changes to improve performance.

We are searching for an individual with exceptional communication skills, experience in testing, and a background in systems-thinking or technical agile practices including release coordination. In addition, the desired candidate must be willing to support off-hours releases and testing efforts, which frequently occur after normal business hours and occasionally on the weekends.

This position may be eligible for limited telework after successful completion of probation and necessary training. Telework approval is not guaranteed and may be revoked at any time., You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Some knowledge of management practices as well as experience providing technical proficiency, problem-solving, communication, and program area training. Typically gained by at least one-year experience managing a major Program and providing leadership of professional staff. Candidates may also qualify through completing upper-division college-level management coursework along with experience in a significant Leadership role.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Experience as a User Acceptance Tester. Typically gained by at least a year of experience designing, executing, documenting, and tracking test plans and outcomes in the software development lifecycle.
• Good knowledge of Agile methodologies. Typically gained through certification as a Product Owner or Scrum Master, or at least a year of experience as a Product Owner, or Scrum Master or working in direct support of an Agile Team.
• Good knowledge of software change management practices. Typically gained through experience working in a software development environment.
• Competency in management and demonstrated leadership skills. Typically gained by at least one year of experience in a leadership role.

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• We have one of the Nation’s best state retirement systems (PERSI) that offers a lifetime benefit at retirement.
• 11 paid holidays
• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Paid parental leave
• Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Additional perks and discounts available through medical provider
• Public Service Loan Forgiveness (PSLF) Eligibility
• Employee assistance program