Senior ERP Systems Analyst

We are seeking a Senior ERP Systems Analyst with deep expertise in Infor Cloud Suite Industrial (CSI/SyteLine) in a multi-tenant cloud environment to support and enhance enterprise business operations across finance, operations, sales, supply chain, and manufacturing execution.

This role will partner closely with business users and IT teams to troubleshoot ERP transaction and process issues, recommend system and process improvements, document business requirements, and support ERP enhancements and integrations. The ideal candidate combines strong functional business knowledge with technical understanding of the Infor CSI platform, Factory Track, and related technologies., * Serve as the primary functional expert for Infor CSI/SyteLine and Factory Track across multiple business areas.

• Research and resolve ERP transaction, process, and data issues.
• Work with business users to identify requirements and recommend process improvements and best practices.
• Translate business requirements into functional and technical specifications for development teams.
• Support ERP-related projects, including enhancements, upgrades, testing, and implementations.
• Collaborate with developers, integration teams, and external partners on ERP solutions and support activities.
• Assist with reporting, workflow improvements, and process automation initiatives.
• Support integrations involving Infor OS, ION, APIs, EDI, Factory Track, and third-party applications as needed.
• Create and maintain documentation, training materials, and support procedures.

• 8+ years of hands-on experience with Infor CSI / SyteLine ERP.
• Experience supporting Infor Factory Track in manufacturing and warehouse operations.
• Strong functional knowledge across:
• Finance
• Manufacturing / Operations
• Sales Order Management
• Purchasing and Supply Chain
• Inventory and Warehouse Management
• Experience troubleshooting complex ERP transaction and process issues.
• Ability to gather requirements and write clear functional and technical specifications.
• Strong understanding of SyteLine forms, workflows, configurations, and data structures.
• Excellent analytical, communication, and problem-solving skills.
• Experience working directly with cross-functional business teams.