Technical Program Manager

The Technical Program Manager is a strategic position accountable for leading all aspects of a collection of projects (i.e. Program). This person will work as part of the project team and interact closely with the owner, designers, contractors, subcontractors and other trades on mission critical projects and other department initiatives as required. is a strategic position accountable for leading all aspects of a collection of projects (i.e. Program). This person will work as part of the project team and interact closely with the owner, designers, contractors, subcontractors and other trades on mission critical projects and other department initiatives as required.

On a per project basis, the role may include managing the design and construction administration phases of projects either directly, or through direction provided to Technical Project Managers. These duties may include performing site visits, leading, and representing DLB in client meetings, coordinating with internal and external members, and general project overhead tasks.

The Program Manager will be self-directed on day-to-day work and independently performs most responsibilities. Will lead project teams of complex scope and broader programs. Will coordinate activities of other personnel. Assists in the development of policies and procedures.

The Technical Program Manager will communicate and operate in line with organizational and client goals and values, as well as departmental objectives.

Essential Functions

Manage all Elements of Routine and Complex Projects (40%)

Drive project design from inception (site acquisition) through design and construction with a high-level focus on Client Standards and overall application across multiple projects.

Develop owner project requirements (OPR) and initial space planning efforts / schematic design

Schedule and sometimes represent DLB at site visits including existing condition surveys and punchlists

Coordinate between internal design trades and external team members

Manage directly or oversee DLB Technical Project Managers to manage the construction administration phase of projects including RFI responses, submittal reviews, and change order reviews

Coordinate and support resource forecasting across the design program

Develop, manage and monitor project schedules

Participate in, schedule, and / or lead project meetings with internal and external teams

Coordinate / perform QA / QC plans and specifications to ensure completion in accordance with the project scope and appropriate guidelines and manuals

Oversee / coordinate internal team member activities

Oversee cost and time schedules for proposed work with the aid of team leaders. Assign and schedule duties to project team members.

Monitor and Control Project Financials (15%)

Prepare, forecast and monitor project budgets, profitability, margins, bill rates and utilization and maintain overall accountability for the profitability of the project

Communicate with the client when additional fees / change orders are required

Identify potential project risks and develop / implement strategies to minimize impact and control deviations from estimated costs and project deadlines

Accountable for development of cost schedules / schedules of value for client progress billing

Manage Stakeholder Relations (25%)

Lead preparation of proposals, presentations and the overall marketing efforts of the firm

Lead the promotion of the firm, service and expertise to existing or potential clients

Maintain client relationship to ensure an ongoing positive relationship and work with clients to identify and develop new projects

Primary contact for clients and build effective, long-term client relationships

Ensure client satisfaction through active communication

Create / complete program reports

Development and Continuous Improvement (20%)

Mentor associates and assist with training and development to create a learning and growing environment

May assist or lead in the strategic planning for the group

May assist with hiring process

May assist or lead other department initiatives including development and standardization of tools relating to client management, business development, project / program profitability, workload / resource planning, etc.

May have direct reports / people manager responsibilities

Technology, Digital Tools & AI-Enabled Efficiency

Identify opportunities and lead the strategic use of technology, digital platforms, and AI-enabled tools to enhance efficiency through workflow automation, reduced manual effort, and improved accuracy in forecasting, documentation, reporting, and quality processes.

Support adoption of emerging technologies - including advanced analytics, data visualization tools, and digital construction management platforms - to strengthen readiness, quality assurance, and project controls.

Collaborate with internal teams to ensure technology solutions align with DLB standards for data security, privacy, and operational integrity.

Promote a culture that embraces innovation, continuous improvement, and the strategic use of technology to optimize performance and scalability.

Completion of Assigned Tasks and Deliverables on Time and on Budget

Performs Other Related Duties as Assigned

Project/Program Management, Technical Leadership, Project/Program Management, Technical Leadership, Construction Administration, Policy Development, Procedure Development, Team Lead/Manager, Project/Program Coordination, Project Design, Knowledge of industry trends, project management and construction procedures and best practices

Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods and coordination of people and resources

Knowledge of materials, methods and the tools involved in the construction mission critical, commercial buildings or other structures

Knowledge of the importance of the Method of Procedure (MOP) process and work notifications

Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management

Skilled at using construction management software such as Procore

Skilled in completing assignments accurately and with attention to detail

Skilled at managing personnel and material resources

Organizational skills, with the ability to manage multiple tasks simultaneously

Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.

Ability to effectively plan and delegate the work of others

Ability to follow company and site safety requirements

Ability to analyze and prepare documents, reports and correspondence

Ability to communicate effectively in both oral and written form (technical and non-technical information)

Ability to communicate effectively directly with clients and at times serve as primary point of client contact

Ability to work under pressure and meet close deadlines

Ability to work independently and collaboratively with onsite and remote team members

Ability to effectively plan and delegate the work of others

Ability to analyze complex information and develop plans to address identified issues, Engineering degree strongly preferred (mechanical, electrical, civil, structural or industrial). Equivalent hands-on technical experience in engineering design, construction or mission critical facility delivery will be considered in its place.

B.A. / B.S. degree in engineering, construction or related discipline

OR

Two years of additional experience in related field in lieu of degree

PLUS

Minimum of thirteen years of experience in related field

Minimum of five years of experience managing mid to large scale construction, engineering, or manufacturing projects

DLB recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates., DLB Associates offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is DLB’s reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

DLB Associates is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.