Principal Solutions Experience Engineer - Platform Delivery

Shape our future of technical validation by engineering high-impact, realistic security demonstration and testing environments for our pre-sales engineering teams worldwide. In this highly influential role, you will architect, scale, and automate cutting-edge lab platforms that empower global solutions engineering teams to showcase the full power of the Rapid7 Command Platform.

About the Team

The Solutions Experience team bridges engineering and customer-facing technical teams to build scalable, production-grade demonstration architectures. As part of a global team, you will empower Rapid7’s pre-sales engineers and technical champions by delivering reliable, on-demand lab environments that bring complex threat scenarios to life., As a Staff Solutions Experience Architect, your primary responsibility will be to lead the architecture, automation, and operational stability of our global Sales Engineering lab platforms. Specifically, your focus will be to:

• Architect, scale, and maintain resilient cloud and virtualized lab environments ensuring seamless, highly reliable demonstration experiences for global go-to-market teams.
• Build automated, real-world security scenarios within lab infrastructure, including simulating active malware attacks, exposure exploit paths, and detection workflows.
• Lead the technical strategy and execution to consolidate distributed lab requests into an intuitive, self-service web interface and tooling platform for internal stakeholders.
• Partner directly with Product Management and Engineering to stage, test, and integrate new product launches, platform features, and acquired technologies into customer-ready demonstration frameworks.
• Own the technical readiness, architecture, and live operational stability for high-stakes industry security conferences and major technical evaluations.
• Provide technical leadership and root-cause resolution for complex infrastructure-level outages and performance degradations across lab systems.
• Establish clear project execution standards, delegation frameworks, and task tracking mechanisms to drive accountability and transparency across infrastructure initiatives.
• Drive alignment with internal Information Security and Platform Engineering stakeholders to ensure all demo environments adhere to rigorous security governance and compliance standards

• Deep technical expertise in architecting and operating public cloud environments (AWS, Azure, or GCP) alongside virtualized infrastructure.
• Previous sales engineering or solutions engineering experience a plus
• Previous experience partnering with pre-sales to enhance the demo experience
• Advanced proficiency with Infrastructure as Code and automation tools such as Terraform, CloudFormation, and modern CI/CD deployment pipelines.
• Demonstrated experience with systems scripting and software development (Python, Bash, PowerShell, or modern web frameworks) to design internal tooling and service interfaces.
• Strong background in systems administration and networking across diverse enterprise environments, including Linux, Unix, and Windows Server platforms.
• Hands-on familiarity with cybersecurity operations, adversary techniques, and simulating offensive security scenarios within safe, contained architectures.
• Working knowledge of enterprise security platforms, exposure management solutions, and detection and response workflows.
• Proven ability to break complex, multi-quarter technical initiatives into iterative milestones, prioritizing rapid execution while maintaining long-term platform vision.
• Natural inclination to establish clear technical ownership, mentor team members, and drive alignment across distributed teams without requiring day-to-day supervision.
• Strong track record of navigating ambiguous technical requirements, driving consensus with security governance teams, and championing forward-looking architectural choices.
• Ability to translate intricate infrastructure and engineering concepts into clear, actionable technical plans that gain immediate commitment from cross-functional leaders.
• Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.

Protecting 11,500+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ ve been doing for the past 20 years. If you ‘re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range.