Digital Systems Specialist

We are seeking a detail-oriented Digital Systems Specialist to support the daily maintenance, implementation, and upgrade of our online banking systems. In this role, you will ensure our digital banking suite-including Mobile Deposit, Bill Pay, e-Statements, Digital Account Opening, Member Chat, and Bonus Rewards-runs seamlessly. You will work cross-functionally across the Credit Union to test new software, troubleshoot issues, and streamline workflows, directly improving both member and staff experiences., * Quality Analysis & Testing: Perform QA testing for new product implementations and software upgrades; document findings and track issues through to resolution.

• Daily Tech Support: Provide day-to-day systems support for credit union staff and members across multiple digital platforms.
• Process Improvement: Identify issue trends to streamline workflows, align efficiencies, and remove operational bottlenecks.
• Monitoring & Reporting: Track monthly system activities and data to quickly identify and address anomalies.
• Cross-Functional Collaboration: Participate in cross-departmental teams, contributing creative solutions that align with the credit union’s strategic objectives.

• Problem Solvers: A passion for improving processes and systems through rigorous research and quality control.
• Technical Affinity: An interest in digital products, mobile applications, and emerging financial technology.
• Analytical Thinkers: Exceptional attention to detail combined with strong critical thinking skills.
• Adaptable Team Players: A collaborative spirit who thrives in a fast-paced, dynamic environment.
• Technical Skills: Proficiency in the MS Office Suite, particularly Word and Excel.

• This is an exceptional opportunity to grow your fintech knowledge and provide backend office support for our staff and members.
• Texell offers an excellent benefits package, including health, dental, vision, 401K, vacation, and sick leave.
• Vacation and sick leave accruals begin on your first day, and, if not used within the year, will rollover to the next!

Top Central Texas Credit Union is seeking a Digital Systems Specialist! This is your chance to join a team that has been voted one of the Best Credit Unions to work for in the nation by American Banker!