Tech Lead - Software Engineer

” Develop and maintain user-friendly dashboards to support operational monitoring, reporting, and data analysis “ Design and implement custom dashboards with real-time analytics to provide actionable business insights “ Support the secure migration and validation of up to 10 years of historical data from the Data Traks platform “ Manage and support integration with Microsoft Entra ID (formerly Azure Active Directory) for authentication and identity management “ Ensure compliance with security standards by implementing and maintaining TLS 1.3 encryption for data in transit and AES-256 encryption for data at rest “ Configure and administer Role-Based Access Control (RBAC) to enforce appropriate user permissions and access restrictions “ Monitor and maintain audit trails and system logs to support compliance, security investigations, and operational reporting “ Collaborate with business stakeholders, technical teams, and vendors to support system enhancements, troubleshooting, and continuous improvement initiatives “ Perform system health checks, monitor application performance, and resolve issues in a timely manner “ Create and maintain technical documentation, operational procedures, and support knowledge articles

https://job.goodword.io/JobLanding/JobId=81ba5b9b-cbb0-4230-829f-12e65615e92f?trafficsourceid=0 external

” Basic cloud platform knowledge (Azure/AWS preferred) “ Microsoft Office Suite (Excel, PowerPoint, Word) “ Understanding of SSO/MFA authentication mechanisms “ User access management and RBAC concepts “ SQL queries and database troubleshooting “ Basic Linux/Unix commands “ API and integration monitoring “ L2 Application Support experience “ Incident, Problem, and Change Management “ ServiceNow ticket management “ Log analysis and troubleshooting skills “ Job scheduling and batch process monitoring Soft Skills required: “ Problem-solving “ Communication “ Availability Flexibility “ Ownership Accountability “ Incident/Crisis Management