SME - Jenkins,Windows PowerShell

Key Responsibilities Automation Engineering & Development * Design, develop, test, and deploy automation solutions across application, platform, and operational domains. * Build reusable automation frameworks, templates, scripts, and workflows. * Develop self-service capabilities for operations teams and business users. * Implement event-driven and policy-based automation solutions. * Create and maintain automation standards and coding practices. Toil Reduction & Operational Excellence * Identify repetitive manual activities suitable for automation. * Drive measurable reduction of operational toil across support teams. * Improve efficiency of incident, request, and problem management processes. * Automate routine operational tasks and service restoration activities. * Track and report automation benefits and hours saved. Self-Healing & Auto-Remediation * Develop automated remediation workflows for recurring incidents. * Build self-healing capabilities integrated with monitoring and observability platforms. * Implement automated restart, recovery, failover, and service restoration mechanisms. * Enable closed-loop remediation through AIOps platforms. AIOps & Agentic Operations * Develop AI-driven operational automation use cases. * Implement intelligent alert correlation, noise reduction, and root cause analysis automation. * Build AI Agents and operational copilots to support service operations. * Enable predictive analysis and automated operational decision-making. CI/CD & Infrastructure Automation * Develop and maintain CI/CD automation pipelines. * Implement Infrastructure as Code (Ansible, Terraform, CloudFormation, ARM/Bicep). * Automate environment provisioning, configuration management, and deployments. * Ensure automation integrates with DevSecOps controls and quality gates. Observability & Reliability Engineering * Integrate automation with monitoring, logging, tracing, and observability platforms. * Automate response to reliability and performance threshold breaches. * Support SLI, SLO, and Error Budget management activities. * Develop reliability-focused automation use cases. Incident & Problem Management * Support major incident automation initiatives. * Automate diagnostic data collection and triage processes. * Develop automation supporting RCA and Problem Management activities. * Reduce Mean Time to Detect (MTTD) and Mean Time to Restore (MTTR). Governance & Standards * Ensure automation solutions meet security, compliance, and audit requirements. * Maintain automation documentation, runbooks, and knowledge repositories. * Participate in automation reviews and architecture governance boards. * Promote automation best practices across engineering teams.

Windows PowerShell, Jenkins, Automation, Budgeting, Operations Management, Automation Engineering, Performance Metrics, Artificial Intelligence (AI), User Interface/Experience (UI/UX), Enterprise Applications, Technical Skills Automation Tools * Ansible * AWX / Ansible Automation Platform * Jenkins * GitHub Actions * Azure DevOps Pipelines * GitLab CI/CD Scripting & Development * Python * PowerShell * Bash/Shell * JavaScript * REST API Development Infrastructure & Cloud * Terraform * CloudFormation * Kubernetes * Docker * Azure * AWS Monitoring & Observability * Splunk * AppDynamics * Elasticsearch ITSM & Workflow Automation * ServiceNow * Jira * Automation Anywhere / RPA Platforms * Workflow Orchestration Solutions AI & AIOps * Splunk ITSI * AI Agents / Copilot Technologies * Agentic AI Frameworks

Other Requirements

• 10+ years in Application Operations, SRE, DevOps, Platform Engineering, or Automation Engineering. * Strong background in scripting and infrastructure automation. * Experience implementing CI/CD and IaC solutions. * Experience with enterprise monitoring and observability platforms. * Experience developing self-healing and auto-remediation solutions preferred. * Exposure to AI/GenAI/AIOps implementations preferred.

Behavioral Competencies\ * Automation-first mindset.\ * Strong analytical and problem-solving skills.\ * Innovation and continuous improvement focus.\ * Ability to influence multiple technical teams.\ * Strong communication and stakeholder management skills.\ * Customer and reliability-centric approach.

Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.