NET Application Production Support Lead with SS&C Geneva & Financial Services

The .NET Support Lead will join the Financial Services Application Support team reporting to the IT Support Manager to ensure high availability and stability for mission-critical Hedge Fund platforms. The position is responsible for resolving complex application and database issues, maintaining critical system performance, and driving root cause analysis across global teams. The lead will leverage modern AI-assisted development and support tools to optimize resolution times and eliminate operational bottlenecks for key business systems, primarily SS&C Geneva., n

• Provide daily L2/L3 production and application support for core Hedge Fund systems, primarily focusing on SS&C Geneva and integrated .NET applications.

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• Investigate, troubleshoot, and resolve complex application and SQL Server database issues to maintain uninterrupted system availability.

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• Collaborate with global cross-functional technical and business teams to drive incident management, root cause analysis, and long-term system stability.

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• Utilize AI-powered development and support platforms (such as Windsurf or Devin) to optimize support workflows, accelerate debugging, and enhance team efficiency.

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• Monitor system performance, execute maintenance tasks, and implement continuous system and process improvements across Linux and Windows environments.

• Strong experience with C# and .NET development and support frameworks

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• Hands-on expertise with SQL Server database troubleshooting and querying

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• Extensive Application/Production Support experience in enterprise .NET environments

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• Working knowledge of Linux operating systems and command-line interfaces

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• Practical exposure to AI-enabled tools (e.g., Windsurf, Devin, or similar platforms)

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• Proven troubleshooting, incident management, and root cause analysis skills

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EEOC Compliance:

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We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

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NET Application Production Support Lead with SS&C Geneva & Financial Services