Senior Solutions Engineer (SE)

We are seeking a Senior Solutions Engineer for a contract position (6+ months) based in Dallas, Texas. In this role, you will design and implement technical solutions for retail, quick-service restaurant (QSR), and hospitality clients, leveraging your expertise in cloud infrastructure, observability platforms, and in-store systems to drive successful deployments and customer outcomes., * Design and implement observability and monitoring solutions using industry-standard platforms

• Support the full development and deployment lifecycle for web, cloud-based, and in-store systems
• Architect and integrate cloud-native infrastructure solutions across AWS, GCP, Azure, or similar platforms
• Collaborate with business stakeholders and vendor partners to understand requirements and deliver technical solutions
• Provide technical guidance on POS systems, retail/hospitality technologies, and system integration best practices
• Support the implementation and integration of consumer-facing digital platforms, including eCommerce and CRM systems
• Represent the solutions engineering team professionally in client engagements and cross-functional initiatives

Restaurant, Quality System Requirements (QSR), Cloud Computing, Retail, Fast Food, Technical/Engineering Design, Industry Standards, GCP (Good Clinical Practices), Microsoft Windows Azure, Amazon Web Services (AWS), * Required

• 3-5 years of experience in technical solutions engineering, platform engineering, or solutions architecture focused on web, cloud-based, and in-store systems
• Experience in retail, QSR, or hospitality environments
• Foundational knowledge of POS systems and related in-store restaurant/retail/hospitality technologies and their operation
• Proven experience designing or implementing observability solutions using tools such as Datadog, Grafana, Splunk, or similar platforms
• Strong understanding of cloud-native infrastructure (e.g., AWS, GCP, Azure) and DevOps practices
• Experience with system integration and full development and deployment lifecycle execution
• Experience working with consumer-facing (B2C) digital platforms, including eCommerce and CRM systems
• Ability to communicate effectively with business stakeholders and vendor partners in a professional and collaborative manner
• Preferred
• Experience with Oracle Simphony POS
• Experience integrating or replacing enterprise labor and inventory management systems
• AI-assisted development and prototyping using Claude Code or similar tools
• Exposure to IoT-enabled restaurant technology or smart kitchen platforms
• Experience supporting multi-region or Europe-based rollouts
• Familiarity with international teams or vendors