Computer and Server Field Technician in Sioux Falls, SD

Serves as Field Technician for large, complex clients and across the range of company products and services.

Performs server and storage break and fix.

Performs VIP deskside support activities.

Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.

Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.

Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.

Ensures systems operate as designed and are maintained and/or upgraded per requirements.

Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.

Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality

4-6 years experience as a Field Technician working on laptops, desktops and servers.

Experience travelling within a defined radius.

Professional and good communication skills

A+ Certification and or CompTIA certification preferred.

High School Diploma or GED required. May require technical certification or associate degree

A valid drivers license and criminal background verification will be required

Must have access to a reliable vehicle