Enterprise Applications Architect

Our client is an established, growing organization whose technology environment is predominantly (roughly 80%) Microsoft Dynamics 365, supplemented by ServiceNow for customer support, alongside a broader footprint of Microsoft-stack and legacy applications. They are hiring an Applications Architect to own technical direction across this environment - someone who has spent 8+ years designing, building, and governing solutions on the Microsoft platform and is ready to operate at an architecture level., * Own the architecture for customizations and plugins within Microsoft Dynamics 365 (C#/.NET), setting the technical direction for how the platform is extended and automated.

• Architect client-side extensions and UI customizations (JavaScript/TypeScript) that align with platform upgrade paths and long-term maintainability.
• Design and govern integrations across enterprise systems using Azure (Logic Apps, Service Bus, Azure Functions), keeping data in sync between Dynamics 365, ServiceNow, and adjacent Microsoft applications.
• Define integration patterns and API standards (REST/SOAP) used across internal and external system consumers.
• Guide the database architecture supporting the platform - schema design, performance tuning, and migrations on SQL Server.
• Build working fluency in ServiceNow - its role in customer support workflows and how it connects to the Microsoft stack - to advise on integration and modernization decisions.
• Partner directly with product, support, and business stakeholders to translate requirements into scalable technical architecture.
• Set best practices for extending and modernizing legacy applications, and mentor engineers building against the platform.
• Document architectural decisions and serve as the technical point of escalation for the Dynamics 365 environment.

• 8+ years of professional software engineering/architecture experience, the majority of it within Microsoft-centric enterprise environments.
• Deep, hands-on experience architecting and customizing Microsoft Dynamics 365 - plugin development in C#/.NET and client-side extensions in JavaScript/TypeScript.
• Strong track record designing enterprise integrations using Azure (Logic Apps, Service Bus, Azure Functions, or equivalent).