TELECOMMUNICATIONS SPECIALIST-OPS - CHB_03_MXX

THIS IS A SHIFT POSITION (NIGHT). Provide satellite voice/data, landline, telephone, secure and non-secure voice troubleshooting/support to the Sponsor and various government agencies. Supports an Operations Center environment with a focus on incident and event management. Responsible for operations, technical and security support for 24-hour Crisis Communications. Operate, maintain, monitor and troubleshoot/isolate fault in various communications equipment including; routers, switches, servers, leased line, cryptographic and UHF equipment. Develop and maintain network and system monitoring tools for global communications equities. Use data analytics and data science tools to innovate best practices for situational awareness and predictive monitoring of globally deployed systems. Maintain integrity of multiple high speed data links. On occasion, provide VIP communications support to senior government officials.

1. Experience providing support on a 24/7 rotational basis in all areas of the telecommunications spectrum.
2. Knowledge of operations, technical and security of a 24/7 Crisis Communications Facility
3. Knowledge of telecommunications software/hardware and monitoring systems
4. Familiarity with various communications equipment to include switches, routers, servers, STE, IDNX, leased line, cryptographic and UHF radio equipment.
5. Ability to maintain integrity of multiple high-speed data links
6. Experience providing VIP communications support to senior government officials

7. Ability to handle multiple tasks during emergency situations., Desired Skills

8. Systems Operations Center / Network Operations Center experience
9. Functional experience working with network and data analytics tools such as SPLUNK, Riverbed, StealthWatch, Network Node Manager and HP OpenView.
10. Data Science technology, strategies, methods and applications.
11. Incident and event management experience
12. Rotational schedule experience
13. Familiarity with Agency Communications Protocols
14. Ability to travel internationally / Experience traveling OCONUS
15. Experience supporting executive-level Staff Officers, About Byte Ratio