Systems Analyst Senior

As a Systems Analyst Senior, the work you’ll do at GDIT will be impactful to the mission of GSE&SC+ program. You will play a crucial role as the primary technical and functional support expert for enterprise applications (including the Warehouse Management System (WMS), Oracle Source-to-Pay, and Microsoft 365 services) for the supply chain team on the GSE&SC+ program.

Key Responsibilities

Application & System Support

Serve as the primary point of contact (POC) for the Warehouse Management System (WMS), providing day-to-day functional and technical support to business users.

Tier 1 troubleshooting of system, workflow, and configuration issues across multiple enterprise applications.

Collaborate with stakeholders, development teams, and infrastructure teams to identify root causes and implement long-term solutions.

Microsoft 365 & Azure Administration

Manage user permissions for various enterprise applications including Azure Active Directory, on-prem Active Directory, the warehouse management system, and Appian Business Orchestration and Automation Technologies application.

Ensure compliance with security and governance policies for identity and access management.

Translate business requirements into technical reporting specifications and deliver accurate performance reports

Testing & Quality Assurance

Lead manual regression testing efforts for web applications and system enhancements.

Validate system changes and coordinate with development teams to support release cycles and bug fixes.

SQL & Data Analysis

Develop and maintain PL/SQL queries for operational reporting and application management

Run SQL queries to investigate data issues, validate datasets, and support reporting needs.

Develop and modify custom SQL queries to support system testing, troubleshooting, and analytics.

Maintain and build paginated reports using Microsoft Report Builder

Deploy, configure, and manage reports on Power BI Report Server, including folder security, subscriptions, data source management, and scheduled refreshes

Security, Documentation & Compliance

Ensure compliance with corporate IT quality, security, and governance standards.

Maintain documentation for system configurations, procedures, and support runbooks.

Document technical activities, incidents, and resolutions clearly in ServiceNow.

Cross-Functional Collaboration

Act as a liaison between program teams, development teams, and technical infrastructure groups.

Provide training and guidance to business users on systems, processes, and IT best practices.

Bachelor’s degree in information technology, Computer Information Systems, or a related field.

1+ years of experience in application support, or IT operations.

Experience with Warehouse Management System processes and workflows. Specifically, Blue Yonder WMS application

Experience with Procurement applications and workflows. Specifically, Oracle Source-To-Pay application

Experience with Microsoft 365, Azure AD, and Active Directory.

Progressing toward proficiency in SQL for analysis, troubleshooting, and validation.

Experience performing manual regression testing

Strong understanding of IT governance, access management, and compliance standards.

Experience with ServiceNow or similar tools.

Excellent problem-solving skills and ability to work independently.

Strong communication and documentation skills.

Maintains current knowledge of relevant technologies as assigned.

Participates in special projects as required.

On Site position, not optional for telework.

Ability to obtain Active Secret Clearance required., Years of Experience

1 + years of related experience

• may vary based on technical training, certification(s), or degree Certification

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace, The likely salary range for this position is $81,349 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.