100% Remote - Infra Systems Engineer - Mid Level - W2 only - Open market Rate ...!!

This is a 12-month remote contract role supporting enterprise infrastructure operations, Microsoft 365, and SharePoint environments. You will provide Level 2 technical support and work alongside senior engineers to strengthen operational reliability, reduce incident resolution time, and advance the organization’s infrastructure maturity across on-premises servers, cloud platforms, and Microsoft 365 services., * Perform day-to-day administration, production support, and documentation for Microsoft 365 and SharePoint environments

• Provide reliable Level 2 support with defined escalation pathways to senior staff across core technology platforms
• Assist senior engineers with complex infrastructure architecture, cloud migration projects, security initiatives, and modernization efforts
• Improve infrastructure reliability and operational coverage, accelerate incident resolution, and increase control maturity
• Reduce escalation bottlenecks by handling routine operational tasks so senior engineers can focus on strategic work
• Strengthen operational discipline through improved documentation, automation, monitoring, patching activities, and security practices

Systems Engineering, Microsoft Product Family, Microsoft SharePoint, Technical Support, Rural Contracts, Cloud Computing, Time Management, Microsoft Infrastructure, Operational Support, Production Support, * Mid-level experience as an Infrastructure Systems Engineer supporting Microsoft 365, SharePoint, and cloud environments

• Experience with day-to-day infrastructure administration, production support, and documentation
• Clear English proficiency with strong written and verbal communication skills
• Strong teamwork and collaboration abilities
• Self-starter mindset with ability to work independently and as part of a team
• Preferred
• Relevant infrastructure or cloud certifications