Network Engineer

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work., The Network Engineer position is an individual contributor role responsible for day-to-day desktop and user support, patch management, system administration, and maintenance. The environment includes approximately 800 Windows devices, 50 servers, and 500+ iOS mobile devices running across multiple network segments. This position is 100% on-site, Monday-Friday, 8:00 a.m.-5:00 p.m., * Resolve escalated (Tier 2/3) desktop, server, and mobile device issues

• Building, imaging, and deploying Windows 11 devices
• Maintain patch and security compliance across the environment
• Manage device lifecycle and replacement-part inventories
• Document procedures and resolutions for the support team

Education: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field.

Experience: Three (3) years of experience equivalent to performing technical work of complex difficulty to provide desktop, data security, system administration, server, or network support to end users.

Acceptable Substitution: Two (2) years of related experience may be substituted for up to two years of the education requirement.

Required Licensing:

• Possession of a valid California Driver’s License.
• Possess an industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, Brocade Professional IP Administrator (BPIPA) certification, Microsoft Certified, Microsoft 365 Certified, OR an equivalent professional, industry recognized certification acceptable to the City .

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks while using collaboration and conflict resolution skills.

Continuous Improvement - Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities.

Initiative- Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Project Management - Ensures support for projects and implements agency goals and strategic objectives.

Reliability- Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José., The City of San José, the Capital of Silicon Valley, is one of the nation’s best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City’s Public Works Department is seeking an individual whose values align with the values of the City’s employees., The City of San José hosts about 150 student interns annually, from majors that include finance, graphic design, information technology, accounting, urban planning, political science, public administration, and many others. Applicants must be a currently enrolled in college to apply.

Interns at the City have flexible hours to work around their class schedules. Depending on the departments and their role interns generally work between 20-30 hours per week.

So, what are you waiting for? Take the first step towards a rewarding career with us by browsing our current job openings. We can’t wait to welcome you to our team and see how you’ll help us shape the future of our city!