Data Center Technician III

The Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

• Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions
• Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members.

Your Roles and Responsibilities:

• Responsible for installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
• Confirm and label devices, rack and cables.
• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
• Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Network Operations Center, Network Operations Center, Hardware Installation, Documentation, Systems Administration/Management, Problem Solving Skills, Mentoring, Time Management, Operations Management, Standard Operating Procedures (SOP), * Must be a US Citizen, no dual citizenship.

• Must have US Passport and Real ID
• High school diploma or general education degree (GED) and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
• Networks with senior internal and external personnel in own area of expertise
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Excellent verbal and written communication skills in English
• Ability to respond to any On-Call request within 1 hour, while on-call.
• Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
• Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
• Proven ability to adapt to changing priorities, conditions, and circumstances
• Strong organization skills
• Working knowledge of computer hardware
• Understanding of networking components and infrastructures
• Knowledge of copper and fiber testers
• Excellent troubleshooting skills
• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
• Experience with cable management and knowledge of how to run fiber and copper in a data center

$28.76 - $45.40 USD (Hourly)